Veterinary Scheduling Coordinator

Austin, TX - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Client Services

Job Summary

Description

MedVet is thrilled to announce their newest location inAustin is the nations premierveterinary-owned and ledorganization where doctors have the support of veterinary leadership committed to medical excellence and continuous improvement of resources whilebeing able to enjoy ownership in the organization with our uniqueshareholder opportunities.

Why Join MedVetAustin

MedVetAustinwill be an advanced collaborative multi-specialty & 24/7 ER hospital. The hospital is planned to be supplied with state-of-the-artequipment and designed as a functional and comfortable space to provide and receive emergency care.ER doctors and specialists will work together to provide a comprehensive experience for clients and their pets

We are looking for: Veterinary Scheduling Coordinator

This role provides a high level of client this role the individual enhances communication and provides support between referring veterinarians clients veterinarians and all team members of the department.

What youll do:

Answer and respond to all phone calls from clients Referral Partners and Pharmacies log all conversations as well as check and logvoicemails
Answer incoming calls as back up to the switchboardcoordinator
Call for referral information on new/recheck patientappointments
Coordinate with clinical team and update departmental schedulecalendar
Check for incoming referral faxes at the front desk and/or communicationcenter
Organize records in hard charts for next day specialtyappointments
Check appointment emailsthroughout theday
Email any electronic records/x-rays to perspective department and all x-rays toradiology
Fax referral letters (depending on location)
Make copies if needed: Client handouts cage sheet changeforms
Call clients to remind of appointments & drop-offs for the nextday
Monitor supplies needed for the department as well as clean and stock areas asneeded

Who you are:

Ability to work successfully as part of a team andautonomously
Ability to remain composed in stressful and emergencysituations
Flexible about working additional hours whennecessary
Excellent verbal and written communication skills
Client service skills and phone etiquette
Attention todetail
Proficient computer skills
Ability to work in a fast-pacedenvironment
Critical thinking skills
Self-motivated

Perks and Benefits include:

Strong career growth and personal development opportunities
Comprehensive Health Benefits
Vision and Dental
HSA FSA and Independent Care Spending
401k with Employer Match
Paid Time Off (PTO)
Shift Differentials and On-callPay
Uniform Allowance
Employee Pet Discounts and Pet Insurance
Elective Short-Term Disability Life and Accident Insurance and company paid Long Term Disability
Continuing Education Opportunities and Assistance Program

Come as you an equal opportunity employer. We are also a drug-free organization therefore employment withMedVetis dependent upon the passing of a drug screen and background check.

MedVetdoes not accept unsolicited resumes from third-party recruiters.

Required Experience:

DescriptionMedVet is thrilled to announce their newest location inAustin is the nations premierveterinary-owned and ledorganization where doctors have the support of veterinary leadership committed to medical excellence and continuous improvement of resources whilebeing able to enjoy ownership in t...