Principal Process and Performance Manager
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Job Summary
Job Description
Principal Process and Performance Manager S2C / CLM
Location: Hybrid Aldermaston / Paddington (2 days per week onsite some flexibility for meetings)
Contract: 11 months
Rate: 81.74 per hour (Umbrella) 60.22 per hour (PAYE)
IR35: Outside IR35
Are you an experienced product or process leader with a proven track record in transforming procurement and contract management processes This is an exciting opportunity to take ownership of S2C and CLM processes driving efficiency system optimisation and user-focused solutions across high-profile programmes.
Key Responsibilities
- Own and optimise S2C and CLM processes ensuring global consistency efficiency and alignment with organisational objectives.
- Lead process design configuration and optimisation of platforms such as Jaggaer (highly desirable).
- Collaborate with cross-functional teams Procurement Systems Data Change/Comms to deliver impactful solutions.
- Conduct and analyse user research and usability testing applying UX and user-centred design principles.
- Define monitor and report KPIs to measure adoption performance and compliance.
- Provide practical contract management expertise including NEC3/4 contracts PA23 frameworks and CCS frameworks.
- Support transformation programmes with content strategies guided journeys and knowledge management initiatives.
About You
- 5 years experience as a Product Owner Product Manager or Process Lead in transformation programmes ideally with exposure to digital or SaaS systems.
- Deep understanding of S2C and CLM processes contract management and UX/user-centred design.
- Strong stakeholder engagement skills able to influence across all levels of the organisation.
- Experience in construction infrastructure public sector or defence environments is highly advantageous.
- Knowledge of platforms such as Jaggaer or KahootZ / SharePoint is desirable.
- Self-starter capable of working independently with no direct line management.
Why Apply
This is a high-impact senior role within a major transformation programme. You will have the opportunity to shape global S2C and CLM processes work with senior stakeholders and deliver measurable improvements in efficiency system performance and user experience.
Required Experience:
Manager
Key Skills
- Mac Os
- Entertainment
- Desktop Support
- General Services
- Account Development
- Jewellery
