Senior Product Manager (Security Domain)
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Document and prioritize feature requirements
Engage with subscribers directly and indirectly using various data sources and research to understand their challenges and to help them utilize products in ways that help them deliver outstanding IT services to their customers
Help define the solution assets relating to the jobs to be done ranging from tactical security configurations to guided workflows that help teach and standardize the security management function
Work with other product owners to document requirements through epics features user stories and defects and advocate for them into the product backlog
Assist the product team in prioritizing usability improvements the bug backlog and the need for new features that can improve overall product adoption
Help the team coordinate the backlog across multiple engineering teams to maximize market impact
Engage with the engineering team(s) to drive delivery and quality including the participation in Agile ceremonies authoring/refining user stories and defects and documenting acceptance criteria
Work with technical writing and marketing teams to create documentation marketing content and go-to-market deliverables that aid team goals. This can include functional help guides for end users
Work with designers and other PMs to craft and implement in-product user engagement experiences including product tours new feature highlights learning aids etc.
Work with the services team(s) to help drive customer success initiatives including internal and external product training multi-channel user engagement tools and feedback mechanisms that help improve our products
Work with design team to create great user experiences including ancillary tools that work with the product to engage users track usage record user sessions etc.
Qualifications :
At least 5 years of general software product management experience including gathering and documenting requirements building and managing a product backlog through epic feature user story and defect writing and driving the development of these work items using Agile methodologies
Basic understanding of the IT services Managed Service Provider (MSP) and/or Managed Security Services Provider (MSSP) market as well as the role they play in administering cloud application environments including security management
At least 2 years of experience writing documentation for end users that aids in their understanding of the software and how to operate its features
At least 2 years of experience with in-product user engagement tools like Intercom Pendo and others to help enable product-lead experiences tours new feature announcements etc. Also key to this experience is using the tools features to measure user engagement and feature adoption
Excellent written and verbal communication skills including the ability to engage prospects and subscribers in requirements discovery document and confirm requirements and translate those requirements for software engineers and quality assurance team members
Excellent time management and project leadership skills working with distributed teams across time zones
WILL BE A PLUS
Technical knowledge of security cloud software development and PowerShell domains
Understanding of the IT security domain having hands-on cloud security product management product support and/or implementation support experience
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
At Sigma Software, we are involved with the clients team to contribute to the design and development of a technical solution for their tokenized domain reservation platform. We started by assigning a software architect to design the smart contracts and integrate blockchain into the s ... View more
