Senior Specialist Solutions Engineer Zero Trust

Available Location: Mexico City

About the Department

The Solutions Engineering team at Cloudflare is a group of trusted technical advisors who partner with our customers to solve their most complex security and performance challenges. We work hand-in-hand with the sales organization to navigate the entire customer journey from initial discovery and solution design to proof-of-concept and implementation. We are passionate about technology and dedicated to helping our customers understand and leverage the full power of Cloudflares global network to achieve their business critical objectives.

About the Role

As a Senior Solutions Engineer Specialist you will be a pivotal technical expert and strategic advisor focusing on the Cloudflare One product suite. You will partner with our sales team and engage directly with our customers to architect and demonstrate how our Zero Trust and SASE solutions can solve their unique security performance and reliability needs. Your expertise will be crucial in guiding prospects through complex technical evaluations ensuring they have the confidence to adopt Cloudflare as a core component of their IT and security infrastructure.

This role requires a blend of deep technical curiosity strong communication skills and a genuine passion for helping customers transform their network and security architecture.

Responsibilities

• Serve as a trusted technical advisor to our customers helping them architect the optimal solution for their business needs using the Cloudflare One product suite.
• Guide qualified prospects through the solution design and proof-of-concept stages effectively demonstrating the key capabilities and value of the Cloudflare One portfolio.
• Collaborate with sales partners to consistently achieve pipeline generation and revenue goals.
• Analyze customer IT landscapes and security requirements to develop robust architectures that support their strategic objectives.
• Clearly articulate the benefits and technical differentiators of the Cloudflare One product portfolio against competing solutions.
• Enhance customer retention by identifying capturing and communicating product gaps or feature requests to internal product and engineering teams.
• Collaborate with Product Teams by being the voice of our customers by sharing insights trends and product gaps to help shape the product suite and solution roadmap.

Qualifications

Successful candidates are curious customer-focused and have a passion for learning. We are looking for individuals with a strong background in technical sales or systems engineering who can effectively communicate complex concepts to both technical and executive audiences.

Key Qualifications:

• 5 years of experience in a customer-facing technical role such as Technical Sales Solutions/Systems Engineering or a related field.
• Demonstrated experience presenting technical solutions and communicating the value of network and security transformation to senior-level executives.
• Deep understanding of the modern cybersecurity landscape including common threats (e.g. malware ransomware phishing botnets) and mitigation strategies.
• Fundamental knowledge of customer network and application architectures including hybrid environments leveraging public clouds (Azure AWS GCP).
• Solid grasp of SASE concepts and Zero Trust networking architectures.
• Hands-on experience with one or more of the following: Secure Web Gateway (SWG) CASB DLP DNS security (including DNS over HTTPS) Identity Provider (IdP) integration (SAML OTP) and SIEM/log analytics platforms.

Desirable Skills Knowledge and Experience:

• Proficiency with networking fundamentals including routing subnetting VPNs and SD-WAN concepts.
• Familiarity with client operating system fundamentals and software distribution methods.
• Knowledge of the competitive landscape for CDN WAF DDoS mitigation and Zero Trust Network Access (ZTNA) solutions.
• Direct experience with Cloudflares Zero Trust solutions (Access Gateway Browser Isolation) is a significant plus.
• Strong project management skills with the ability to work to deadlines and prioritize effectively among competing goals.

What Makes Cloudflare Special

Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of Wed love to hear from you!

This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.