This position represents the first point of contact with guests and handles all stages of a guests stay. Behaves and acts in an exemplary fashion embodying the brand mindset. Responsible for the Pullman promise of proximity and sociability. Welcomes provides updates and information for guests and visitors. Recommends the hotels range of services on offer. Together with the Assistant Front Office Manager is jointly responsible for welcoming and taking care of guests and contributes to guest satisfaction at all times by providing high quality services throughout their stay.
Qualifications :
Minimum 1-2 years previous experience within similar role as welcomer.
Good communications skills both written and verbal in Bahasa Indonesia and English.
Good knowledge of Front Office operation.
Working experience in 5* hotel operation is highly regarded.
Additional Information :
Employee benefit card offering discounted rates at Accor hotels worldwide.
Develop your talent through Accors learning programs.
Opportunity to grow within your property and across the world!
Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more