Social Media Marketing Intern (Part-time)

Sendbird is on a mission to build the AI workforce of tomorrow. Sendbird is the omnichannel AI agent platform enterprises choose to elevate the customer experience by initiating autonomous support & sales conversations keeping humans in the loop for complex inquiries and re-engaging customers with proactive business messages. We are the omnichannel AI agent platform enterprises choose to elevate customer experience. Trusted by 4000 of the worlds most popular appsincluding industry leaders like Match Group Rakuten Yahoo and CoupangSendbird powers over 7 billion messages every month.

Were looking for a creative and proactiveSocial Media Marketing Intern to help expand Sendbirds presence on LinkedIn strengthen executive thought leadership and drive employee advocacy through Sprout Social. This is a rare opportunity to scale a B2B brand and craft compelling messaging to spotlight Sendbird as the leader in the AI Agent space.

*This will be a 16 week (minimum) part-time internship role (no more than 20 hours per week). We are looking for someone to start as soon as possible.

The pay rate for this internship role is$30.00 per hour.

What You Will Do

• Content Creation & Curation: Draft and schedule LinkedIn posts for Sendbird and executive accounts maintaining consistency in tone visual identity and strategic messaging.
• Visual Storytelling: Collaborate with design product and content marketing to transform blogs webinars and product updates into compelling visuals videos or carousels.
• Channel Management: Own and maintain the social content calendar ensuring regular posting and campaign alignment across teams.
• Employee Advocacy: Manage and energize Sendbirds employee advocacy program through Sprout Social. Curate content track engagement and share weekly highlights to motivate participation.
• Thought Leadership: Partner with the CEO executives and subject matter experts to craft authentic high-impact LinkedIn content that amplifies Sendbirds AI leadership.
• Engagement & Community Building: Monitor and engage with employee posts industry conversations and relevant AI/CX trends to elevate brand visibility and thought leadership.
• Analytics & Reporting: Track performance metrics and summarize insights to guide ongoing social strategy and audience growth.
  
  

Who You Are

• Currently pursuing a Bachelors degree in Marketing Communications PR or a related field.
• Strong writing and storytelling skills tailored to LinkedIns professional and B2B audience not just consumer platforms.
• Familiar with Sprout Social or similar social management tools (bonus if youve used them before).
• Comfortable collaborating across time zones and working with creative teams via Jira and Figma.
• Curious about AI customer experience and B2B technology.
• Organized detail-oriented and able to manage multiple projects with precision and follow-through.

Intern Program Overview:

• Duration: Minimum 16 weeks
• Part-time: 20 hours/week
• Compensation: $30/hour
• Onsite: 2 days/week at our San Mateo office

Benefits:

• Impactful projects designed to foster learning and development.
• Structured growth plan with mentorship and weekly check-ins.
• Sendbird laptop provided.
• Free lunch on Wednesdays!
• Unlimited coffee tea drinks and snacks in the office.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind we require all employees within an hours commute range of their local office to gather with their team in the office 2 days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds experiences and skill sets. Sendbird is a place where everyone can learn and grow. We respect promote and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

About Sendbird

Combining omnichannel AI and battle-tested award-winning communication APIs Sendbird enables businesses to build AI agents and meaningful customer connections at scale.

Trusted by 4000 leading appsincluding DoorDash Match Group Noom and Yahoo SportsSendbird powers over 7 billion conversations every month offering exceptional reliability security and compliance that meet enterprise-level demands.

Headquartered in California Sendbird is backed by ICONIQ SoftBank Tiger Global Y Combinator and other reputable investors.

Required Experience:

Intern