Beta Program Manager
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Job Location:
Westminster, CA - USA
Monthly Salary:
$ 92750 - 122960
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Beta Program Manager
Location:Westminster CO or Dayton OH
Department: Field Systems
Trimble Field Systems develops hardware software and services that connect the site to the office for key industries around the world including civil construction surveying mapping automotive marine utilities and more.
Leveraging decades of expertise and a commitment to driving innovative breakthroughs we offer solutions that solve for todays most pressing challenges.
What You Will Do
The Beta Program Manager is a strategic and hands-on leader responsible for the planning execution and management of beta testing programs for new or updated products for Trimbles civil construction division. This role serves as the central point of contact between the product team and external beta testers ensuring that valuable feedback is collected analyzed and integrated into the product development cycle. The manager is a key advocate for the user and plays a critical role in shaping the final product its successful launch and overall customer satisfaction.
Program Strategy and Planning:
Collaborate with product managers engineers and designers to define the goals scope and success metrics for the beta program.
Develop a comprehensive beta program plan including timelines participant recruitment strategies communication plans and feedback collection methodologies.
Identify and define key testing scenarios and user journeys for the beta program.
Recruitment and Engagement:
Design and execute strategies to recruit a diverse and representative group of beta testers targeting specific user personas and demographics.
Manage the selection onboarding and offboarding of beta participants.
Create and foster a highly engaged and collaborative beta community ensuring consistent participation and feedback.
Actively communicate with testers providing regular updates addressing questions and moderating community forums.
Feedback Management and Analysis:
Implement and manage tools for collecting feedback from testers (e.g. surveys forums bug tracking systems).
Regularly monitor and triage incoming feedback identifying key issues trends and feature requests.
Synthesize qualitative and quantitative feedback into actionable insights and reports for the product and engineering teams.
Present findings and data-driven recommendations to key stakeholders and leadership to influence product decisions.
Cross-Functional Collaboration:
Serve as the primary liaison between the beta community and internal teams including Product Engineering QA Marketing and Customer Support.
Champion the voice of the customer within the organization advocating for their needs and priorities.
Work closely with the QA team to validate reported bugs and with the engineering team to ensure issues are prioritized and addressed.
Program Operations and Optimization:
Manage the logistics of the beta program including the distribution and recovery of pre-release hardware or software.
Continuously evaluate and improve the beta programs processes tools and overall effectiveness.
Ensure all program activities comply with company policies and security protocols especially for confidential pre-release products.
What Skills and Experience You Should Bring
Bachelors degree in a related field (e.g. Business Marketing Computer Science etc.) or equivalent practical experience.
Proven experience in program management project management or a similar customer-facing role preferably in a technology or software company.
Strong understanding of the software development lifecycle (SDLC) and product development process.
Excellent written and verbal communication skills with the ability to articulate complex concepts to both technical and non-technical audiences.
Experience with community management or building and engaging online communities.
Strong analytical skills with the ability to collect analyze and synthesize data from various sources.
Exceptional organizational skills and the ability to manage multiple projects simultaneously.
Experience with beta management tools project management software (e.g. Jira) and data analysis platforms (e.g. Tableau) is a plus.
A passion for technology and a deep empathy for the user experience.
Compensation: Trimble provides the following compensation range and general description of other compensation and benefits that it in good faith believes it might pay and/or offer for this position. This compensation range is based on a full time schedule. Trimble reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation depending on circumstances not related to an applicants sex or other status protected by local state or federal law.
Hiring Range
$92750.00$122960.00Pay Rate Type
SalaryBonus Eligible
YesCommission Eligible
No
Benefits: Trimble offers comprehensive core benefits that include Medical Dental Vision Life Disability Time off plans and retirement plans. Most of our businesses also offer tax savings plans for health dependent care and commuter expenses as well as Paid Parental Leave and Employee Stock Purchase Plan. If this position is identified above as commission- or bonus-eligible the terms of the commission plan or discretionary bonus plan for which you are eligible will be provided following the employee start date.
How to Apply: Please submit an online application for this position by clicking on the Apply Now button located in this posting.
Application Deadline: Applications could be accepted until at least 30 days from the posting date.
At Trimble we are committed to fostering a diverse inclusive and equitable workplace where everyone can thrive. Guided by our core valuesBelong Innovate and Growwe embrace and celebrate differences knowing they make us stronger and more innovative. We are proud to be an equal opportunity employer welcoming individuals of all backgrounds and advancing opportunities while embracing race color gender identity sexual orientation religion disability veteran status or any other protected and diverse characteristic. We are committed to offering our candidates and employees with disabilities or sincerely held religious beliefs the ability to seek reasonable accommodations in accordance with applicable law and/or where it would not constitute undue hardship for Trimble. For more please see Trimbles Code of Business Conduct and Ethics at under Corporate Governance.
Our mission to transform the way the world works starts with transforming how we work together. By actively listening asking questions and taking intentional actions we cultivate a culture that provides equitable opportunities for everyone to contribute and grow.
If you need assistance or would like to request an accommodation in connection with the application process please contact
Required Experience:
Manager
Key Skills
- Project Management Methodology
- Project / Program Management
- Program Management
- Management Experience
- Microsoft Powerpoint
- Project Management
- Microsoft Project
- Budgeting
- DoD Experience
- Leadership Experience
- Supervising Experience
- Contracts
About Company
Trimble is transforming the way the world works by delivering products and services that connect the physical and digital worlds. Core technologies in positioning, modeling, connectivity and data analytics enable customers to improve productivity, quality, safety, and sustainability. ... View more
