Executive Auto Group
Executive Jeep & Nissan
Business Development Center Agent
Are you ready to be part of one of Connecticuts fastest growing and most respected automotive groups At Executive Auto Group were not just expanding were setting the standard for excellence in the industry. As one of the states largest and most successful dealership networks we are committed to delivering exceptional service to our customers and that starts with investing in our most valuable asset: our people. We offer a dynamic work environment outstanding benefits and a culture built on respect growth and opportunity. If youre inspired by innovation driven by success and eager to work alongside talented forward-thinking professionals your future starts here.
What We Offer:
- 5 Day Work Week!
- Excellent compensation plans with bonuses/incentives
- Paid Time off/Vacation
- Medical Dental & Vision Insurance
- 401k Program
- Paid Life Insurance
- Professional/Respectful Work Environment
- Advancement Opportunities
- Ongoing Training & Development
- Employee vehicle purchase plans
- Discounts on products and services
What youll do: As our BDC agent you will play a pivotal role handling inbound and outbound customer communications via phone email or text with the goal of setting appointments for sales or service following up on leads and providing excellent customer service to support growth and customer retention efforts.
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions and keep positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
Keys to Success:
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Executive Auto GroupExecutive Jeep & NissanBusiness Development Center AgentAre you ready to be part of one of Connecticuts fastest growing and most respected automotive groups At Executive Auto Group were not just expanding were setting the standard for excellence in the industry. As one of the sta...
Executive Auto Group
Executive Jeep & Nissan
Business Development Center Agent
Are you ready to be part of one of Connecticuts fastest growing and most respected automotive groups At Executive Auto Group were not just expanding were setting the standard for excellence in the industry. As one of the states largest and most successful dealership networks we are committed to delivering exceptional service to our customers and that starts with investing in our most valuable asset: our people. We offer a dynamic work environment outstanding benefits and a culture built on respect growth and opportunity. If youre inspired by innovation driven by success and eager to work alongside talented forward-thinking professionals your future starts here.
What We Offer:
- 5 Day Work Week!
- Excellent compensation plans with bonuses/incentives
- Paid Time off/Vacation
- Medical Dental & Vision Insurance
- 401k Program
- Paid Life Insurance
- Professional/Respectful Work Environment
- Advancement Opportunities
- Ongoing Training & Development
- Employee vehicle purchase plans
- Discounts on products and services
What youll do: As our BDC agent you will play a pivotal role handling inbound and outbound customer communications via phone email or text with the goal of setting appointments for sales or service following up on leads and providing excellent customer service to support growth and customer retention efforts.
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions and keep positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
Keys to Success:
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
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