Officer Customer Service Retail

The Perth Mint

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profile Job Location:

East Perth - Australia

profile Monthly Salary: AUD 75000 - 75000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Work with world-renowned products and services.

7-month contract with flexible hours.

Competitive salary of $76590 base plus Super (FTE)!

About Us:

Welcome to The Perth Mint where golden career opportunities await.

The Perth Mint is an iconic Western Australian organisation operating on a truly global scale. Situated in East Perth for over 125 years The Perth Mint is a premier tourist destination an award-winning exporter and a key supplier of precious metals to markets throughout the world.

Theres no organisation quite like it with a variety of roles available from engineers and chemists to artists and technicians.

Foster your fascination and pride in our work. Get inspired every day by the world-class precious metal products we work together to refine design produce and then distribute all over the globe. Connect to the rich history of our industry in a workplace firmly rooted in the present as leaders in sustainability and inclusion.

At The Perth Mint youll be supported in a diverse team where differences are celebrated and your well-being matters striking the right work-life balance with compassionate team benefits. And if your career goals change youll be empowered to change roles with training and internal mobility.

We value inclusion and welcome applicants from all backgrounds including First Nations people people with disability LGBTQI communities culturally diverse groups youth and seniors. If you need accommodations please contact.


The Opportunity:

Were looking for someone whos thoughtful reliable and genuinely enjoys helping others. This is a full-time 7-month parental leave cover based in our East Perth office and its a chance to be part of a team that makes a real difference in peoples day to day experience with us.

Youll be joining our Retail Customer Service Team where your role is all about making things smooth simple and supportive for our customers. Whether its answering a question processing an order or following up to make sure everythings arrived as expected - youll be the steady hand behind the scenes.

Youll be the person people remember for being kind clear and capable. Were looking for someone who cares - about the details about the people and about doing things properly. If youre someone who finds satisfaction in getting things right and being part of a team that values trust and connection wed love to hear from you.


About You:

Youre someone whos calm curious and great with people. Youve worked in customer service before so you know how to listen well communicate clearly and keep things organised even when its busy.

Youre confident using email and phone and youre comfortable with the tech that keeps everything ticking. Youve got a good eye for detail a proactive mindset and a natural way of making others feel supported.

Youre also a team player - open to feedback happy to help and always looking for ways to improve. And most importantly you care. About the work about the people and about showing up with integrity.

If that sounds like you and youre ready for a meaningful 7-month chapter with us - wed love to welcome you.


Our Benefits:

  • Competitive salaries and employee discounts
  • Flexible work options available
  • Opportunity to work for an endorsedWORK180employer
  • Training and development opportunities
  • Opportunities to be part of our wide and active range of Employee Resourcing Groups:Reconciliation Gender Culturally and Linguistically Diverse (CALD) Disability Mental Health and Neurodiversity and Perth Mint with Pride
  • Charity and volunteer initiatives
  • Health and wellness programs including an Employee Assistance Program ongoing wellbeing initiatives and workplace community building spaces
  • Our full list of benefits and why we are recognised as an Endorsed Employer for Women by WORK180 can be seen on the WORK180 website

Its easy to dismiss the perfect opportunity if you dont see yourself as the perfect fit. If this role feels right no matter your background or personal circumstances please submit your application.

Applications close on 30 October 2025. The Perth Mint reserves the right to close applications prior to this date.

Candidates must have the right to work in Australia and pass our national security check.


Required Experience:

Unclear Seniority

Work with world-renowned products and services. 7-month contract with flexible hours. Competitive salary of $76590 base plus Super (FTE)!About Us:Welcome to The Perth Mint where golden career opportunities await.The Perth Mint is an iconic Western Australian organisation operating on a truly global...
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Key Skills

  • Typing
  • Data Entry
  • Customer Service
  • Basic Math
  • Computer Skills
  • Windows
  • Banking
  • Upselling
  • Pricing
  • Sanitation
  • Cash Handling
  • Stocking

About Company

Company Logo

The Perth Mint manufactures and sells gold, silver and platinum collector coins; gold and silver bullion bars and coins; luxury jewellery. Buy online or visit the shop today

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