Integrated Service Specialist

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profile Job Location:

Phoenix, NM - USA

profile Monthly Salary: $ 50000 - 60000
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

DEPARTMENT OF ECONOMIC SECURITY

Your Partner For A Stronger Arizona.

DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals families and communities for a better quality of life.

INTEGRATED SERVICE SPECIALIST

Job Location:

Address: Division of Developmental Disabilities (DDD)
1789 W. Jefferson - Phoenix AZ 85007
Statewide Opportunities

Posting Details:

Salary: $50000 - $60000

Grade: 19

Closing Date: October 22 2025

Job Summary:

Would you like to be part of an amazing team that helps Arizonans thrive At the Department of Economic Security (DES) we strengthen individuals families and communities for a better quality of life. DES is looking for individuals who are committed to service community and teamwork. To learn more about DES please visit or click on the link here to view Our DES video. Come join the DES Team!

DES Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as an Integrated Service Specialist. DDD provides individuals with developmental disabilities and their families services and supports that are flexible high quality and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation cannot have a principal interest in or have spouse or close family with principal interest in a DDD Qualified Vendor Agreement and cannot be employed or subcontracted by a DDD Qualified Vendor.

Job Duties:

Essential Duties and Responsibilities include but are not limited to:
Reviewing and analyzing the Health Plan deliverables securing accuracy and timeliness; assisting with the completion of all Arizona Health Care Cost Containment System (AHCCCS) Network deliverables
Collaborating with AHCCCS Administrative Services Subcontractors (AdSS) Health Plans Divisional entities and other stakeholders to develop tools and resources for statewide initiatives and deliverables; reviewing and evaluating documents reports contracts and other network-related documents submitted to the Division by these entities
Participating in meetings with AHCCCS AdSS Health Plans qualified vendors and other external entities; participating in operational reviews oversight meetings orientation sessions provider meetings and other meetings as indicated; conducting presentations and public speaking
Reviewing and analyzing various informational data to determine network sufficiency statewide related to the provision of professional services and identifying geographical areas of the State requiring network development

Knowledge Skills & Abilities (KSAs):

Knowledge of:
Federal and State Statutes and agency policies and procedures relating to the care and treatment of persons with developmental disabilities
Title XIX; Arizona Long Term Care Services (ALTCS); Division policies and procedures
AHCCCS policies and procedures; Qualified Vendor application process
AHCCCS Contract and AdSS Contract
Skill in:
Demonstrating strong computer system use (Google Suites Word/Excel and Tableau)
Performing statistical analysis; interpreting report trends and developing a written summary analysis of the results
Technical and professional writing skills
Oral and written communication and public speaking
Ability to:
Work independently with little to no supervision
Work on multiple projects at a time; problem solving
Work with diverse groups of people; maintain professional boundaries
Provide attention to detail to ensure accuracy and integrity of data while spotting errors or anomalies

Selective Preference(s):

The ideal candidate for this position will have:
Experience working with Qualified Vendor Application Process ALTCS or AHCCCS Contract and Integrated Health Plans and two (2) years of experience working with individuals with developmental disabilities is desired
A Bachelors degree in social work education liberal arts early childhood business or related field

Pre-Employment Requirements:

Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify) applicable to all newly hired State employees.
Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agencys ability to reasonably accommodate any restrictions
If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify)

Benefits:

The Arizona Department of Economic Security offers a comprehensive benefits package to include:

Affordable medical dental life and short-term disability insurance plans
Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
10 paid holidays per year
Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
Sick time accrued at 3.70 hours bi-weekly
Deferred compensation plan
Wellness plans
Tuition Reimbursement
Stipend Opportunities
Infant at Work Program
Rideshare and Public Transit Subsidy
Career Advancement & Employee Development Opportunities
Flexible schedules to create a work/life balance

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Retirement:

State employees are required to participate in the Arizona State Retirement System (ASRS) the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.

On or shortly after your first day of work you will be provided with additional information about the available insurance plans enrollment instructions submission deadlines and effective dates.

Contact Us:

For questions about this career opportunity please contact Pio Guillen or email

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Pio Guillen at or Requests should be made as early as possible to allow time to arrange the accommodation.


Required Experience:

IC

DEPARTMENT OF ECONOMIC SECURITYYour Partner For A Stronger Arizona. DES works with families community organizations advocates and state and federal partners to realize our collective vision: A thriving Arizona.DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals familie...
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Key Skills

  • Sales Experience
  • Crane
  • Customer Service
  • Communication skills
  • Heavy Equipment Operation
  • Microsoft Word
  • Case Management
  • OSHA
  • Team Management
  • Catheterization
  • Microsoft Outlook Calendar
  • EHS

About Company

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The Arizona Department of Revenue is consistently striving towards recruiting individuals who are committed to providing quality services to the citizens of Arizona and are passionate about creating solutions to the ever-evolving decisions faced within state government.

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