Associate IT Admin Help Desk

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profile Job Location:

Cairo - Egypt

profile Monthly Salary: Not Disclosed
profile Experience Required: 2years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary


1. Provide end-user support.

2. Provide Corporate systems support.

3. Responsible to adhere with all information security policies.

4. Supporting the roll-out of new applications/systems.

5. Prepare project status reports.

6. This position will also require on-call response to incidents as necessary.

7. Full understanding of Microsoft Azure.

8. Full understanding of networking infrastructure management concepts and setup.

9. Full understanding of Microsoft 365 Services.



Requirements

2 years of experience

Interpersonal Skills

and Patient Communication

2. Empathy & Customer Service Mindset

3. Problem-Solving & Critical Thinking

4. Team Collaboration

5. Time Management & Prioritization

6. Professionalism & Accountability



1. Provide end-user support.2. Provide Corporate systems support.3. Responsible to adhere with all information security policies.4. Supporting the roll-out of new applications/systems.5. Prepare project status reports.6. This position will also require on-call response to incidents as necessary.7. F...
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Key Skills

  • user account
  • Active Directory
  • Customer Service
  • Information Technology
  • desk support
  • End user
  • Project Management
  • Phone Calls
  • service levels agreement
  • Desk Staff
  • Ltil
  • Procedures
  • Setup
  • hardware
  • Technical Support