Customer service for German clients Internship (mfd)
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Job Location:
Monthly Salary:
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
The TIENS Group Co. Ltd. is a multinational conglomerate integrating industrial capital business capital and financial capital with its scope of business covering biotechnology health management hotel and tourism industry education & training e-commerce and finance investment etc. With its business reaching over 224 countries TIENS Group has set up branches in 117 countries & regions and has established strategic alliances with top ranked enterprises from many countries. TIENS Europe Region is currently active on more than 20 markets.
Tasks
- Respond promptly and professionally to customer inquiries via phone email and live chat.
- Provide accurate and detailed information about products and services.
- Resolve customer complaints and issues efficiently with empathy and professionalism.
- Collaborate with team members to continuously enhance the customer experience.
- Participate actively in training sessions team meetings and knowledge-sharing activities.
- Support marketing initiatives including social media management and content promotion.
- Assist with special customer service projects as required.
- Deliver exceptional customer service to Tianshis networks across Europe through both online and offline channels.
- Organize prepare for and actively engage in events meetings and training sessions.
Requirements
- Very good knowledge of German and English
- strong communication skills
- excellent online/offline marketing skills
- Active motivated team player; able to work independently
- PC skills with the MS Office package
Benefits
- The office has excellent public transport connections
- A motivated team that supports each other
- The opportunity to contribute your individual strengths
- Coffee tea and water are freely available
- Paid Internship
- Opportunity for a full-time position after internship.
If you feel like you belong in a dynamic team and want to revolutionize the healthcare market with us then you have come to the right place!
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
