Transport Executive

JD - Transport Executive

Key Responsibilities

Daily Transport Operations Support

• Support daily transport operations for the clients employees across both locations
• Monitor vehicle schedules route assignments and driver deployments
• Coordinate real-time transport adjustments and handle service disruptions
• Track vehicle movements using GPS systems and transport management software
• Manage employee transport requests route changes and special arrangements
• Ensure optimal fleet utilization and route efficiency throughout the day

Multi-Location Flexibility

• Maintain consistent service standards and operational procedures across both sites
• Support coordination of transport services between locations
• Adapt to varying employee transport patterns and demand at each site
• Facilitate effective communication between transport teams at both locations

Employee Service & Support

• Handle employee transport queries complaints and service requests
• Process new transport registrations and route assignments
• Coordinate special transport arrangements for late working employees
• Manage transport-related communications and service updates
• Support employee onboarding with transport orientation and information
• Maintain employee transport databases and contact information

Fleet & Vehicle Coordination

• Monitor vehicle availability maintenance schedules and service readiness
• Support vehicle inspections and maintenance coordination
• Handle emergency vehicle replacements and backup arrangements
• Ensure vehicles meet safety and cleanliness standards

Vendor & Driver Management

• Coordinate with transport vendors and service providers
• Monitor driver performance punctuality and service quality
• Handle driver-related issues feedback and performance improvements
• Support vendor compliance with safety and regulatory requirements
• Assist in driver training and orientation programs

Maintain driver contact databases and communication channels

• Transport Booking & Scheduling
• Manage transport booking systems and employee registrations
• Process route changes cancellations and temporary transport requests
• Coordinate transport schedules for special events and extended working hours
• Handle ad-hoc transport requirements and emergency situations
• Support transport planning for office events and corporate functions
• Maintain accurate records of transport bookings and utilization

Reporting & Documentation

• Generate daily transport reports and operational summaries
• Track key performance metrics and service quality indicators
• Maintain transport operation logs and incident records
• Support monthly reporting and performance analysis
• Document employee feedback and service improvement suggestions
• Assist in budget tracking and cost management reporting
• Safety & Compliance Support
• Support compliance with transport safety regulations and protocols
• Monitor adherence to traffic rules and safety standards
• Handle incident reporting and documentation procedures
• Support driver safety training and awareness programs
• Maintain transport-related permits and compliance documentation
• Assist in emergency response and evacuation transport coordination

Required Qualifications

Education & Experience

• Bachelors degree in any discipline (Transport Management Operations or Business preferred)
• 2-4 years of experience in transport operations logistics or fleet management
• Experience in corporate transport services or employee shuttle operations preferred
• Background in coordination roles with customer service exposure
• Knowledge of traffic patterns and routes is advantageous

Core Competencies

• Transport Operations Knowledge
• Understanding of transport logistics and fleet management principles
• Knowledge of route planning and optimization techniques
• Familiarity with GPS tracking systems and transport management software
• Understanding of vehicle maintenance and safety requirements
• Basic knowledge of traffic regulations and compliance standards

Communication & Service Skills

• Good verbal and written communication skills in English
• Proficiency in local languages is preferred
• Customer service orientation with employee interaction skills
• Ability to handle complaints and resolve issues professionally
• Coordination skills with drivers vendors and internal teams

Technical Skills

• Proficiency in MS Office Suite (Excel Word Outlook)
• Experience with transport management systems or GPS tracking software
• Basic understanding of fleet management principles
• Knowledge of mobile applications and communication tools
• Data entry and record maintenance capabilities

Working Conditions & Requirements

Working Hours: 9 hours shift and must be willing to work in rotational shifts including night shifts.

Physical Requirements: Field visits vehicle inspections and coordination activities

Availability: Flexibility for emergency situations and special event support

Travel: Movement between locations vendor sites and operational areas

Ideal Candidate Profile: An operationally focused professional with transport/logistics background strong coordination skills and the flexibility to support comprehensive transport operations across multiple locations while ensuring excellent service delivery to employees.