Lead, Service Optimisation
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Job Location:
Johannesburg - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
To strategically lead the optimisation of service delivery processes within Group Risk and Corporate Affairs (RCA). This involves identifying opportunities driving data-driven solutions and fostering a culture of continuous improvement. The role also encompasses providing guidance to ensure alignment with business goals and enabling strategic decision-making across all business units corporate functions and the Africa Regions countries in which the organisation operates.
Qualifications :
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce Finance and Accounting Information Technology Mathematical Sciences Engineering Sciences Study Direction Quantitative Studies
Experience Required
Risk Business and Technology Services
Risk & Corporate Affairs
5-7 years
Minimum 5 years of experience in data analysis process improvement or a related analytical role. Experience with identifying automation opportunities and participating in the implementation of automation solutions. Familiarity with statistical analysis and data visualisation techniques. Experience in the financial services industry is a plus. Experience working on cross-functional teams.
8-10 years
Minimum 8 years of experience in data analysis process optimisation or a related field. Proven experience in identifying designing and implementing automation solutions that have yielded measurable improvements. Demonstrated experience in using statistical modelling machine learning techniques and data visualisation tools to drive business insights. Solid experience in financial services or a related highly regulated industry is preferred. Experience with project management methodologies
Additional Information :
Behavioural Competencies:
- Adopting Practical Approaches
- Articulating Information
- Checking Things
- Convincing People
- Developing Expertise
- Empowering Individuals
- Examining Information
- Interpreting Data
- Meeting Timescales
- Taking Action
- Team Working
- Upholding Standards
Technical Competencies:
- Business Analysis Environments and Perspectives
- Continuous Process Improvement
- Data Analysis
- Data Architecture
- Data Compliance
- Data Quality
- IT Risk Management
- Knowledge Management Systems
- Knowledge of Banking & Financial Service
- Process Analysis and Redesign
- Process Governance
- Product and Services Knowledge
- Risk Management
- Use of Process Design Tools & Systems
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Administrative Skills
- Facilities Management
- Biotechnology
- Creative Production
- Design And Estimation
- Architecture
About Company
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients ... View more
