Client Service Data Analytics
Share
Job Location:
Buenos Aires - Argentina
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
As a Data Analytics Associate within the North America Financial Institutions Group Client Service team you will optimize business performance by conducting key initiatives and contributing to support our customers needs. You will work closely with the business providing support by preparing business performance analyses and delivering other support materials that the team uses to stay informed on business addition you will play a key role in developing and implementing automation toolsincluding bots and other solutionsto streamline manual activities performed by the Client Service team leveraging available data to promote efficiency create capacity and enable Client Service Account Managers (CSAMs) to focus on proactive and relationship-building activities.
Job Responsibilities:
- Serve as a liaison between Line of Business Business Management Functional Finance teams and other support teams to provide impactful reporting and insightful analyses.
- Produce presentations analyses and supporting materials for key internal clients including senior management; participate and support ad-hoc special projects and requests as needed.
- Build and/or maintain various databases to monitor proprietary deal-related information not available in public sources to facilitate enhanced business analyses.
- Facilitate and manage various data-based initiatives client coverage organization; headcount and organization projections; talking points for senior management meetings.
- Prepare and summarize Key Performance Indicators used in year-end evaluation and compensation decisions.
- Develop consolidate and present qualitative and quantitative financial analysis.
- Connect with key stakeholders: firm-wide Functional Finance and lines of business teams.
- Design develop and implement automation tools (such as bots and other solutions) to reduce manual activities performed by the Client Service team leveraging available data to drive efficiency and create capacity for increased client coverage.
- Collaborate with Client Service Account Managers (CSAMs) and other stakeholders to identify opportunities for automation and process improvement enabling CSAMs to focus on proactive and relationship-building activities.
- Monitor and evaluate the effectiveness of automation solutions continuously seeking enhancements to further optimize team performance and client service delivery.
Required Qualifications Capabilities and Skills:
- Self-starter who is able to work in a fast-paced results-driven environment.
- Bachelors Degree or expected graduation date before May 2026 in financial careers such as Economy Business Administration Industrial Engineering or related fields.
- Excellent organizational verbal and written communication skills.
- Strong quantitative analytical and problem-solving skills.
- Experience working with analytical tools such as Alteryx Tableau business intelligence and dashboard tools.
- Ability to navigate multiple data sets and synthesize them into cohesive presentations and recommendations.
- Detail-oriented and able to handle multiple projects and initiatives simultaneously.
- Experience or interest in automation bot development or process improvement using data-driven solutions.
- Ability to translate business needs into technical requirements for automation tools and collaborate with technology teams as needed.
- Fluent in English.
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more
