Are you a current Elekta employee

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Want to join a team with a mission to improve and save lives

We continually look for motivated and skilled individuals who are interested in supporting our customers healthcare professionals who use our products to help patients and their communities.

We currently have the following opportunity available - please contact us for more details!

Elekta - Hope for everyone dealing with cancer

In our world billions of people millions of cancers diagnosed each year. For everyone its personal. Behind every treatment lies a story a family a future.
Behind every patient clinic and care provider are real complexities real needs and a united purpose. Were not intimidated were inspired because every difference from the smallest tumor change to the greatest clinical challenge is a chance to innovate together and advance care. Thats why were here. With you. To set the new standard of care making a meaningful impact on lives for a world of difference.
Provide exceptional service and seamless execution across the customer journey
Step into a role where your work directly enhances patient care and clinical excellence. At Elekta our Services team is driving value in radiation oncology through Elekta Care the most comprehensive and data-driven service offering in radiation oncology delivered in a personal way. From proactive maintenance and lifecycle upgrades to expert implementation and peer-to-peer training. Elekta Care ensures minimized clinical downtime and maximized patient throughput. Join us and be part of a team that empowers healthcare providers with the tools support and insights they need to deliver life-changing treatments.

Were looking for a Service Maintenance Marketing Manager to lead the global marketing strategy for our maintenance service portfolio - including our flagship Elekta Care Service Agreements. This role is not just about managing servicesits about transforming how we deliver value to our customers at every stage of their journey.

What youll do at Elekta

This role is responsible for designing and executing marketing strategies that drive customer engagement satisfaction and revenue across the maintenance service portfolio. It blends strategic product marketing with operational excellence ensuring the maintenance portfolio is positioned for success. Acting as a bridge between product/service development and market adoption the Service Maintenance Marketing Manager ensures every stage of the customer journeyfrom onboarding to renewalis optimized for value delivery customer retention and business growth.

Your role will include (but not limited to):

New Service Introductions:

• Conduct market research and trend analysis to inform strategic decisions on new maintenance service concepts.

• Identify and develop offerings that drive business growth and deliver customer value including business case creation opportunity assessment and customer needs evaluation.

• Lead go-to-market planning execution and strategyfor new service introductions including global launch plan messaging and sales enablement.

Maintenance Service Portfolio:

• Define a compelling vision for the global maintenance service portfolio.

• Oversee all entitlements (e.g. uptime spare parts support remote) that are included in the maintenance offeringfrom launch to renewal and retentionensuring consistent value delivery.

• Manage positioning and pricing strategies adapting to diverse markets and customer segments.

• Ensure market readiness through the New Service Introduction (NSI) process including completion of deliverables and effective knowledge transfer.

• Drive service contract renewals point-of-sale initiatives and customer loyalty programs.

Strategy & Planning:

• Develop and execute comprehensive marketing strategiesfor service portfolios aligned with business objectives and market trends.

• Analyse market trends customer insights and competitive landscapesto inform service marketing initiatives.

Campaigns & Communications:

• Develop compelling service positioning messaging and value propositionstailored to customer needs and competitive advantages.

• Plan and execute integrated marketing campaigns(digital print events PR) to promote service offerings and drive customer engagement.

Sales Enablement:

• Create and distribute sales tools training materials and collateralto support the sales team in communicating service value (e.g. sales collateral presentation customer-facing content).

• Collaborate with sales product and regional marketing teamsto ensure alignment and successful execution of marketing strategies.

Collaboration Support:

• Provide services and installed base marketing expertiseto regional activities and co-strategize marketing programs with regional teams.

• Participate in regular marketing meetingsand support high-level sales and internal training as required.

• Orchestrate cross-functional activitiesto design service products that deliver new value in new ways for customers. Translate the converged service portfolio strategy into defined service products/offerings. Partner and align with regional leaders other category product management leaders and service delivery management on an integrated roadmap in early-stage ideation to ensure the effective delivery of all services.
  

The right capabilities

• Excellent downstream marketing skills.
• Ability to work collaboratively in cross-functional global teams.
• Strong interpersonal skills and stakeholder management experience.
• Self-motivated and able to work both independently and as part of a team.
• Ability to communicate in business marketing and product management user terms
• Self-motivated and committed to best practice solutions.

What youll bring

*We encourage you to apply even if you dont meet every requirementyour unique skills and experiences might be exactly what were looking for!

• Bachelors degree in Marketing Business Healthcare Administration or related field; advanced degree preferred.
• 3-5 years of experience in healthcare marketing with a proven track record of managing service (maintenance) portfolios.
• Strong understanding of healthcare industry regulations customer journey mapping and digital marketing tools.
• Experience with CRM marketing automation and analytics platforms.
• Fluency in English; additional languages are a plus.

What you will get

In this role you will work for a higher purpose; hope for everyone dealing with cancer and for everyone regardless of where in the world to have access to the best cancer addition to this Elekta offers a range of benefits depending on the location where you apply.

Please note that for all locations working in a hybrid model (3 days in the office) is required.#LI-Hybrid

Hiring process

We are looking forward to hearing from you! Apply by submitting your application and résumé in English via the Apply button. Please note that we do not accept applications by e-mail.

Your Elekta contact

For questions please contact the responsible Global Talent Acquisition Partner Joanna Kozyra at

We are an equal opportunity employer.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin disability veteran status or any other protected characteristic.