System Administrator (0096938T)

Title: System Administrator

Position Number:T

Hiring Unit: Information Technology Services/ System Services Infrastructure

Location: Manoa Campus

Date Posted: October 6 2025

Closing Date: October 20 2025

Band: A

Salary : salary schedules and placement information

Full Time/Part Time: Full-time

Month: 11-month

Temporary/Permanent: Temporary

Duties and Responsibilities

1. *Assists with installing configuring testing maintaining and optimizing server operating systems and software products.

2. *Assists with designing developing testing and documenting scripts that automate routine tasks for server operating systems.

3. *Assists with installing testing and documenting security patches and/or vulnerability mitigations for server operating systems and applications.

4. *Assists with identifying analyzing and troubleshooting server and application problems. Escalate as necessary to ensure resolution.

5. *Responds to firewall rule change requests by thoroughly reviewing testing and implementing with guidance from ITS security staff as necessary.

6. *Assists with responding to alerts generated by endpoint detection and response (EDR)agents.

7. *Assists ITS Security staff with security incident responses investigations and remediation support.

8. *Keep abreast of relevant industry trends by perusing technical blogs reading journals and viewing online webinars.

9. Continually hardens the ITS-managed environments and security infrastructure to defend against security threats and to strengthen the security posture with guidance from ITS Security staff as needed.

10. Continually monitors and proactively identifies security risks exposures and incidents within the ITS-managed infrastructure.

11. Recommends and participates in the evaluation of security tools practices and infrastructure to protect ITS-managed infrastructure.

12. Other duties as assigned.

Minimum Qualifications

1. Possession of a baccalaureate educational degree in Information Technology and 0 years of progressively responsible professional information technology experience with responsibilities for multi-use system administration; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
2. Functional knowledge of server operating systems and applications demonstrated by knowledge understanding and ability to apply principles concepts methodology and terminology.
3. Functional knowledge and understanding of technology systems hardware and software associated with server operating systems and applications.
4. Demonstrated ability to recognize problems identify possible causes and resolve routine problems in the area of server operating systems and applications.
5. Demonstrated ability to understand oral and written documentation write reports and procedures and communicate effectively in a variety of situations.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team members and individuals.
7. Functional knowledge of Linux or Unix demonstrated by knowledge understanding and ability to apply principles concepts methodology and terminology.
8. Experience with supporting open source and proprietary mission-critical enterprise applications.
9. Experience with developing and executing Linux shell scripts to automate tasks.
10. Experience with upgrading software on firewalls in a production enterprise environment.
11. Experience with troubleshooting endpoint detection & response(EDR)agents on Windows and MacOS operating systems.
12. Functional knowledge of business-critical network protocols and applications including their commonly used TCP and UDP ports.
13. Functional knowledge of common network troubleshooting tools like ping traceroute nslookup NMAP etc.
14. Ability to speak read comprehend interpret and write fluently in English.
15. Ability to learn and apply new technologies independently and in a timely manner using books manuals online research and other resources.
16. Ability to work a variable work schedule; and work outside normally scheduled work hours including day night weekend and/or holiday hours as directed.

Desirable Qualifications

to understand create and update enterprise network diagrams.

in establishing and troubleshooting IPSec tunnels.

configuring and troubleshooting Panorama-managed firewalls in an active/passive deployment.

knowledge of at least one of the following programming/scripting languages: Bash Ansible Powershell Python Golang.

certifications related to information security such as A Network Security etc.

To Apply

Click on the Apply button on the top right corner of the screen to complete an application and attach required documents.

Note: If you have not applied for a position before using NeoGov you will need to create an account.

Applicants must submit the following:

1. Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met;
2. Resume;
3. The names and contact information (telephone number and email addresses) of at least three (3) professional references;
4. Copies of educational transcripts are acceptable; however original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services Inc. verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.

Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.

Please redact references to social security numbers and birthdate on submitted documents.

Employment may be contingent on verification of credentials and other background information including the completion of a criminal history check.

Inquiries:

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