Backstage Catering Supervisor | Full-Time | Mobile Convention Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

TheBackstageCateringSupervisoris responsible for supporting theCateringManager in fulfilling all food and beverage needs outlined in tour group riders. This role ensures meals snacks beverages and special requests are set up supervised and cleaned up efficiently. Thesupervisorwill also oversee thebackstagecateringarea ensuring it is properly prepared and stocked to meet touring artists and crews expectations.

This role pays an hourly rate of $20.00-$21.00

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until December 31 2025.

TheArthur R. Outlaw Mobile Convention Centeranchors lively downtown Mobile Alabama a city that offers world-class accommodations retail shops restaurants museums parks and art galleries. The 317000-square-foot facility features 16 meeting rooms two ballrooms and two exhibit halls that total 100000 square feet.

Covered walkways and crosswalks to nearby hotels give attendees the ultimate in convenience with downtown dining nightlife shopping and sightseeing just minutes away. Winner of numerous architectural awards the Mobile Convention Center takes full advantage of an exclusive waterfront setting. The striking exterior incorporates outdoor terraces on three sides of the venue while the expansive windows more than 45000 square feet of exterior glass afford magnificent views of the historic Mobile River from three levels.

• Approaches all encounters with guests and colleagues in a friendly service-oriented manner
• Maintains constant communication with guests and on-site contact to ensure all expectations are met or exceeded
• Remains alert of complaints and or/unsatisfied guests and responds appropriately to ensure guest satisfaction
• Collaborate with theCatering Departmentto review and fulfill all tour rider requirements for food and beverage.
• Assist with meal service including setup supervision and cleanup when requested by touring groups.
• Set up and maintainbackstageareas with snacks beverages waters and other requested items.
• Work with theCatering Departmentto placecateringand supply orders including making in-person purchases for items that cannot be ordered online.
• Ensure all rider requirements andcateringneeds are delivered accurately and on time in accordance with tour schedules.
• Maintain cleanliness organization and presentation standards inbackstagecateringareas.
• Act as a point of contact forcatering-related needs during events providing excellent service to touring personnel.
• Assist with inventory management of food beverages and supplies.
• Support theCatering Departmentwith additional tasks and responsibilities as assigned

• Previous experience incatering food service or hospitality preferred.
• Strong organizational and time management skills with the ability to manage multiple requests.
• Ability to work flexible hours including nights weekends and holidays based on event schedules.
• Professional and customer-service oriented with strong communication skills.
• Ability to lift and transportcateringsupplies beverages and food items as needed.
• Valid drivers license and reliable transportation (for pickup of items not available online).
• Able to lift 25 LBS

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.