Policy and Business Support Assistant Modern Apprenticeship
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Are you looking for an opportunity where you can make a real difference while working in a supportive and inclusive environment with limitless career options
The Directorate for Public Service Reform is primarily responsible for ensuring Scotlands public services are fiscally sustainable in the long-term and people across the country can access the support they need where and when they need it most. It focuses on reforming public and third sector services to support vulnerable communities and ensure there is the right infrastructure in place to help the most vulnerable in our communities and deliver the ambitions of the resource spending review. The Directorate promotes a positive working environment rooted in civil service values with a strong emphasis on learning development and collaboration.
We have two modern apprenticeship posts available. One of these will sit within the PSR Strategy Programme and Governance Unit and the other will sit within the Public Bodies Support Unit. These are exciting posts designed to provide a unique opportunity to join a high profile and complex policy directorate. Bespoke tailored inductions and training will be provided on all aspects of each role and individuals will receive support and coaching from the directorate Business Management addition to this both post-holders will work towards obtaining an SQA Qualification (SVQ) in Business and Administration.
Responsibilities
Responsibilities
- Manage a shared mailbox ensuring emails are allocated and processed promptly.
- Commission policy information from internal and external stakeholders ensuring timely responses.
- Arrange unit meetings commissioning papers in advance and organising logistics.
- Maintain unit distribution lists and policy briefing tracker.
- Support external events by providing administrative and logistical assistance.
- Carry out general ad hoc tasks as required in line with the role.
- Provide Information Management Support Officer (IMSO) support to the directorate responding to requests in a timely manner.
- Raise purchase orders receipt and submit to Finance for payment ensuring prompt processing in line with Scottish Government (SG) policy.
- Manage the directorate budget tracker ensuring accuracy and preventing duplicate payments.
- Act as a Requisitioner for processing invoices and grant payments using PECOS and Oracle systems.
Qualifications
Success Profile
Behaviours:
- Communicating and Influencing Level 1
- Working Together Level 1
- Managing a Quality Service Level 1
- Developing Self and Others - Level 1
You can find out more about Success Profiles Behaviours here.
How to apply
Apply online providing a CV and Supporting Statement (of no more than 750 words) which provides evidence of how you meet the four Behaviours listed in the Success Profile above.
Stage one (application sift): Candidates will have their applications assessed against all success profile criteria listed above unless there is a large number of applications in which case the following process will apply:
An initial sift will be conducted using the CV and supporting statement on the Communicating and Influencing Behaviour as listed who pass the initial sift will have their applications fully assessed against the rest of the Behaviours.
Stage two (interview and in-tray exercise): If successful at application sift you will be invited to an interview and in-tray exercise where we will test all criteria listed in the Success Profile above.
Artificial Intelligence (AI) tools can be used to support your application but all statements and examples provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.
Please see ourcandidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.
Assessments are scheduled for w/c 1 December 2025 however this may be subject to change.
The Scottish Government is the devolved government for Scotland. We have responsibility for a wide range of key policy areas including: education health the economy justice housing and transport. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles.
Our staff are part of theUK Civil Service working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more aboutwhat we offer.
As part of the UK Civil Service we uphold theCivil Service Nationality Rules.
Working Pattern
Our standard hours are 35 hours per week. We offer a range of flexible and hybrid working options depending on the needs of the role. If you have specific questions about the role you are applying forplease contact Kirsty Mackenzie at
Security Checks
Successful candidates must complete the Baseline Personnel Security Standard (BPSS) before they can be appointed. BPSS is comprised of four main pre-employment checks Identity Right to work Employment History and a Criminal Record check (unspent convictions).
You can find out more about BPSS on theUK Government website or read about the different levels of security checks in ourCandidate Guide.
Equality Statement
We are committed to equality and inclusion and we aim to recruit a diverse workforce that reflects the population of our nation.
Find out more about our commitment todiversityand how we offer and supportrecruitment adjustmentsfor anyone who needs them.
Further information
Find out more about our organisation what we offer staff members and how to apply on ourCareers Website.
Key Skills
- Business Intelligence
- Children Activity
- Business Analysis
- Corporate Sales
- ABB
- Corporate Development
