Manager, Sales Operations Matterport

Job Description

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information analytics and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100 CoStar Group is on a mission to digitize the worlds real estate empowering all people to discover properties insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years giving us the perspective to create truly unique and valuable offerings to our customers. Weve continually refined transformed and perfected our approach to our business creating a language that has become standard in our industry for our customers and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers our employees and investors. By equipping the brightest minds with the best resources available we provide an invaluable edge in real estate.

About Matterport:

Matterport is leading the digital transformation of the built world. Our groundbreaking spatial computing platform turns buildings into data making every space more valuable and accessible. Millions of buildings in more than 170 countries have been transformed into immersive Matterport digital twins to improve every part of the building lifecycle from planning construction and operations to documentation appraisal and marketing.

About the Role:

Matterport is looking for a Manager Deal Desk who will manage a team of deal desk individual contributors. This role involves both leading the team and hands on management of deals. You and your team will deliver critical support to the sales organization on complex deal structures. This critical role is responsible for actively working with sales legal revenue and other cross functional teams on deal structuring and commercial terms for non-standard transactions.

The successful candidate will partner with cross-functional teams including but not limited to Sales Customer Success Marketing Finance and Fulfillment. To be successful in this role you must be excellent at cross-functional communications process efficiencies customer-oriented and have very strong business acumen and analytical skills. This manager role is a true value-add partner to sales leadership and considered the business liaison to the field sales organization for all deals.

This is a fantastic opportunity for a high potential candidate to make a huge impact on Matterport during a key growth phase. Must be self-sufficient confident and able to communicate at all levels.

This position is located in Arlington VA or Richmond VA and is in office Monday through Friday.

Responsibilities:

Team Leadership & Development:

Manage and lead team tasks and goals ensuring alignment with company-wide initiatives.

Delegate responsibilities and empower team members.

Deal Process Management & Optimization:

Own the entire deal process from initiation to closure including issue resolution.

Drive strategic and tactical process improvements and resolutions.

Actively participate in deal reviews with prospects sales teams and management serving as an escalation point to ensure deal closure and increased sales velocity.

Stakeholder Collaboration & Support:

Align with key stakeholders including sales leadership legal finance and support.

Act as a trusted advisor to the sales team collaborating on pricing product and commercial terms for non-standard transactions.

Assist with complex contract negotiations and provide pricing options deal construct alternatives and business analysis as needed to facilitate the deal process.

Pricing Policy & Reporting:

Lead recommendations for Deal Policies and Procedures

Prepare customer quotes and manage customer bookings ensuring rapid response high quality and seamless cross-functional execution.

Manage subscription reporting to ensure new customers are set up correctly in all systems and that provisioning is canceled upon non-renewal.

Document communicate and enforce pricing discounting and deal policies.

System Administration & Efficiency:

Provide proactive administration and support for Salesforce CPQ identifying process efficiencies and automation while maintaining data integrity.

Basic Qualifications:

2- 5 years of management experience

5-8 years experience in a deal desk finance contracts order management sales operations or revenue role

3 - 5 years of Software/SaaS industry experience

Strong working knowledge of Salesforce and industry-standard CPQ tools.

Proven experience navigating non-standard Enterprise Customer deals and Master Service Agreements.

Excellent interpersonal skills with a proactive and positive attitude.

Strong problem-solving organizational and analytical skills.

High commitment to quality accuracy timeliness and completeness.

Experience analyzing and synthesizing data to present management information.

Proactive in identifying continuous improvement opportunities.

Ability to work effectively in a team anticipate needs and exceed expectations.

Comfortable in a dynamic results-oriented and growth-focused environment; flexible to work extended hours during peak periods.

Consistent track record of meeting individual performance objectives.

Proficient with reporting and presentation tools such as Looker and Google Docs.

Undergraduate degree or equivalent.

Whats in it for you
When you join CoStar Group youll experience a collaborative and innovative culture working alongside the best and brightest to empower our people and customers to offer you generous compensation and performance-based incentives. CoStar Group also invests in your professional and academic growth with internal training and tuition reimbursement.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
• Life legal and supplementary insurance
• Virtual and in person mental health counseling services for individuals and family
• Commuter and parking benefits
• 401(K) retirement plan with matching contributions
• Employee stock purchase plan
• Paid time off
• Tuition reimbursement
• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)
• Access to CoStar Groups Diversity Equity & Inclusion Employee Resource Groups
• Complimentary gourmet coffee tea hot chocolate fresh fruit and other healthy snacks

We welcome all qualified candidates who are currently eligible to work full-time in the United States to please note that CoStar Group is not able to provide visa sponsorship for this position.

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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing