Automobile Technician- Jharkhand
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Job Location:
Monthly Salary:
Posted on:
16-10-2025
Vacancies:
1 Vacancy
Job Summary
Automobile Technician
About the Company:
Our client is a leading Indian multinational ride-sharing company with operations in various business verticals including financial services and cloud kitchens.
Role: Automobile Technician
Responsibilities:
- Customer Handling
- Warmly welcome and assist customers with service requests
- Gather and update customer feedback in the system
- Communicate effectively with customers regarding repair updates
- Diagnosis
- Analyze and diagnose scooters to determine necessary repairs
- Document diagnosis reports in the Workshop Management System (Getafix)
- Perform necessary repairs and conduct final inspections based on customer requirements
- System Handling
- Track customer complaints in Zendesk and provide real-time updates
- Utilize Workshop Management System (Getafix) with 100% adherence
- Update operational status and estimated time of arrival in CRM and WMS systems
- Monitor scooter health in the Telematics Command Centre for thorough diagnosis
- Technical Repairs
- Possess comprehensive knowledge of OLA Scooter and its technical aspects
- Capable of repairing/replacing all scooter parts
- Stay updated on OLA technical curriculum and EV news bulletins
- Process and Operational
- Adhere to processes at the Experience Centre and ensure clear bay markings for vehicles/scooters
- Handle invoicing and payment collections
- Maintain service bays in a clean and serviceable condition
- Parts Operation
- Conduct inventory audits and ensure alignment of system and physical inventory
- Perform Goods Receipt Note (GRN) and maintain inventory at the Experience Centre
- Manage warranty part reverse logistics to the main workshop
- Safety and Compliance
- Adhere to uniform and protective gear requirements during scooter repairs
- Properly use protective gear and handle tool kits during repairs
- Ensure availability and readiness of fire-fighting equipment
Requirements
Requirements:
- Only male candidates
- Minimum qualification: 12th pass/diploma/ITI/graduation/post-graduation
- Minimum experience: at least 6 months in the automobile service sector
Benefits
Salary: CTC per month including PF ESIC Incentive
Required Skills:
Only male candidate. Min qualification: 12th pass/diploma/ graduation/post graduation/ITI Min experience: 6 months in an automobile industry in service sector.
Required Education:
Only male qualification: 12thpass/diploma/ graduation/post graduation(NO ITI)Min experience: 1 year in an automobile industry in service sector.
Company Industry
Airlines and Aviation / Aviation and Aerospace Component Manufacturing
Key Skills
- Crew Management
- Healthcare
- Heavy Bus Driving
- Attorney At Law
- IT Service Desk
