Client Service Director

milan - Italy

Monthly Salary: Not Disclosed

Posted on: 30 days ago

Vacancies: 1 Vacancy

Job Summary

At dentsu we are looking for a Client Service Director to join our team in Milan.

Job Description:

Key Responsibilities:

Client Management and Relationship Building: Foster senior-level relationships promoting trust satisfaction and long-term partnerships.
Team Leadership and Development: Coordinate and motivate the team encouraging growth cross-functional collaboration (creative media CXM) and an open teaming approach.
Business Growth: Identify and promote upselling and cross-selling opportunities offering integrated and high-value solutions.
Strategic Vision and Innovation: Translate strategies into concrete projects collaborating with internal teams to ensure effective and relevant solutions for clients.
Sustainability and Social Impact: Propose and develop projects that contribute to inclusivity responsibility and the common good aligned with Dentsu Creatives role as a Benefit Corporation in sinergy with DEI team.
Operational Excellence: Ensure quality and precision in delivery with attention to detail and care in execution.
Ethics Diversity and Inclusion: Promote an open and inclusive environment valuing the perspectives of all talents.
Financial Oversight: Monitor budgets profitability and margins ensuring economic sustainability.
Network Representation: Embody the values of Dentsu Creative and the Dentsu Group acting as an internal and external ambassador

Requirements

Proven experience (8-10 years) in client management within integrated agency environments
Leadership of multidisciplinary teams and ability to orchestrate horizontal collaboration.
Strong orientation toward business development and client growth.
Sensitivity to sustainability inclusion and social responsibility topics.
Strategic vision combined with operational rigor and a results-driven mindset.

Beware of Job Scams.We are aware of several scams targeting job seekers and candidates. Please be vigilant. All communication throughout the recruitment process will be from an official member of the dentsu recruitment team using corporate email addresses (e.g. @ or @). We will never ask you to send money or vouchers to secure employment. If you suspect you have been a victim of a scam please report the incident to your bank local police or fraud protection authority immediately. Additionally you can report the scam to us atso we can take appropriate action to request the website is taken down.Please note that dentsu and Merkle are not responsible for any losses incurred as a result of these scams. We advise all individuals to exercise caution and verify the authenticity of any job offers or communications received.

Location:

Milan

Brand:

Dentsu

Time Type:

Full time

Contract Type:

Permanent

Required Experience:

Director

At dentsu we are looking for a Client Service Director to join our team in Milan.Job Description:Key Responsibilities:Client Management and Relationship Building: Foster senior-level relationships promoting trust satisfaction and long-term partnerships.Team Leadership and Development: Coordinate and...