The role:
Were building a modern integrated ServiceNow IRM platform to improve how we manage risk and compliance across the enterprise. As a Senior Business Analyst on the GRC Business Systems team you will play a key role in shaping the way we define adopt and optimize risk processes and supporting technology both in the initial architecture and through post-implementation changes and enhancements.
This role sits within the Second Line of Defense (2LOD) and acts as a critical connector between end users leadership and our Technology partners to ensure business needs are clearly defined and solutions are delivered with impact.
What youll do:
- Serve as the primary liaison between business stakeholders and the Technology team for GRC initiatives on the ServiceNow IRM build and post-implementation governance and oversight
- Gather document and validate business requirements for platform capabilities (e.g. Policy Management RCSA Issue Management etc.)
- Translate business requirements into clear concise user stories acceptance criteria process flows and functional specifications in an Agile environment
- Collaborate with stakeholders to map current and future-state processes on future enhancements
- Support user acceptance testing (UAT) including test case development and feedback coordination
- Help maintain documentation decision logs and requirements traceability throughout the project lifecycle and through ongoing maintenance and future change requests
- Partner with Change Management and Communications function to support adoption and training activities and updates to reference resources both business and technical
- Identify process improvement opportunities and recommend enhancements to drive efficiency and standardization through the initial months of the future state operating model
- Ensure alignment with enterprise risk frameworks and regulatory requirements
- Lead meetings including scheduling setting agendas facilitating discussions and documenting detailed meeting minutes
- Foster a positive and professional team environment with your great interpersonal skills and approachable personality
What youll need:
- 4 years of experience as a Business Analyst preferably in risk compliance audit or GRC programs
- Experience working in the financial industry
- Strong understanding of Governance Risk and Compliance (GRC) principles and frameworks
- Experience working with GRC platforms (ServiceNow particularly in IRM)
- Excellent communication skills verbal written and presentation for technical and non-technical audience
- Proven ability to lead meetings document outcomes and follow through on action items
- Experience facilitating cross-functional collaboration between business and technology team
- Strong facilitation organization communication and analytical skills
- Ability to manage competing priorities and work cross-functionally in a fast-paced environment
- Proficiency in documenting user stories process flows and requirements in ServiceNow Agile Development
- Able to work independently and manage multiple priorities effectively
Nice to have:
- Familiarity with SoFis existing risk compliance and audit processes is a strong advantage
- A collaborative team player with a positive attitude
- Comfortable presenting ideas and solutions to stakeholders at all levels of the organization
Required Experience:
Senior IC
The role:Were building a modern integrated ServiceNow IRM platform to improve how we manage risk and compliance across the enterprise. As a Senior Business Analyst on the GRC Business Systems team you will play a key role in shaping the way we define adopt and optimize risk processes and supporting ...
The role:
Were building a modern integrated ServiceNow IRM platform to improve how we manage risk and compliance across the enterprise. As a Senior Business Analyst on the GRC Business Systems team you will play a key role in shaping the way we define adopt and optimize risk processes and supporting technology both in the initial architecture and through post-implementation changes and enhancements.
This role sits within the Second Line of Defense (2LOD) and acts as a critical connector between end users leadership and our Technology partners to ensure business needs are clearly defined and solutions are delivered with impact.
What youll do:
- Serve as the primary liaison between business stakeholders and the Technology team for GRC initiatives on the ServiceNow IRM build and post-implementation governance and oversight
- Gather document and validate business requirements for platform capabilities (e.g. Policy Management RCSA Issue Management etc.)
- Translate business requirements into clear concise user stories acceptance criteria process flows and functional specifications in an Agile environment
- Collaborate with stakeholders to map current and future-state processes on future enhancements
- Support user acceptance testing (UAT) including test case development and feedback coordination
- Help maintain documentation decision logs and requirements traceability throughout the project lifecycle and through ongoing maintenance and future change requests
- Partner with Change Management and Communications function to support adoption and training activities and updates to reference resources both business and technical
- Identify process improvement opportunities and recommend enhancements to drive efficiency and standardization through the initial months of the future state operating model
- Ensure alignment with enterprise risk frameworks and regulatory requirements
- Lead meetings including scheduling setting agendas facilitating discussions and documenting detailed meeting minutes
- Foster a positive and professional team environment with your great interpersonal skills and approachable personality
What youll need:
- 4 years of experience as a Business Analyst preferably in risk compliance audit or GRC programs
- Experience working in the financial industry
- Strong understanding of Governance Risk and Compliance (GRC) principles and frameworks
- Experience working with GRC platforms (ServiceNow particularly in IRM)
- Excellent communication skills verbal written and presentation for technical and non-technical audience
- Proven ability to lead meetings document outcomes and follow through on action items
- Experience facilitating cross-functional collaboration between business and technology team
- Strong facilitation organization communication and analytical skills
- Ability to manage competing priorities and work cross-functionally in a fast-paced environment
- Proficiency in documenting user stories process flows and requirements in ServiceNow Agile Development
- Able to work independently and manage multiple priorities effectively
Nice to have:
- Familiarity with SoFis existing risk compliance and audit processes is a strong advantage
- A collaborative team player with a positive attitude
- Comfortable presenting ideas and solutions to stakeholders at all levels of the organization
Required Experience:
Senior IC
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