New Business Manager

Urbandale, IA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

New Business Manager

Brokers International

Urbandale IA

About Brokers International

Brokers International an Integrity company is a family business with a rich history of helping Americans find the coverage they deserve. Headquartered in Urbandale Iowa this brokerage safely handles annuities life insurance investments and a variety of other services.

Job Summary

The New Business Manager role will partner with Sales Contracting and Commissions internally and work closely with agency and carrier partners related to the submission of life and annuity applications through Brokers International. The manager will lead two separate teams of case managers one focused on Life Insurance and the other on Annuities. This role will ensure service level agreements (SLAs) and other key metrics are met or exceeded and communicated effectively. We are constantly looking for ways to improve processes and increase efficiencies which require strategic thinking in addition to traditional leadership skills.

Primary Responsibilities:

Responsible for establishing and/or maintaining a team culture where team members understand expectations and can flourish as individuals and as part of a team.
Work to improve internal processes to improve quality and create efficiencies that allow team members to focus more on problem solving and less on data entry.
Research and resolve escalated issues while understanding potential impacts to relationships and evaluating root causes to prevent future issues. Proactively work to establish alliances with agency principals and key ops staff.
Regular 1x1 and team meetings to ensure employees understand progress against goals and understand how their efforts contribute to Operations Sales etc.
Provide resolutions to internal and external business partners in a timely manner through email phone and face-to-face interactions.
Build/maintain partnerships with key carrier partners to ensure our ability to escalate and receive consideration when exceptions are needed.
Collaborate with peers leaders project managers and technical teams to identify and define problems and/or drive process efficiencies that align with our strategic direction.
Other duties as assigned

Primary Skills & Requirements:

Management experience or informal leadership that positions candidate to be successful in the role. Strong understanding of Life and Annuity case management process and experience working with carriers and agents.
Bachelors degree (B. A.) from four-year College or University plus 4-6 years related experience and or training; or equivalent combination of education and experience.
Ability to lead teams and individuals through change management employee development and providing feedback
Displays emotional intelligence and empathy to foster strong relationships with team peers and customers to build a positive working environment.
Strong customer service skills
Efficient use of time including delegation of tasks and evaluating where time is spent vs. return on investment
Strong communication skills
Self-starter that can work independently.

Benefits Available

Medical/Dental/Vision Insurance
401(k) Retirement Plan
Paid Holidays
PTO
Community Service PTO
FSA/HSA
Life Insurance
Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nations leading independent distributors of life health and wealth insurance products. With a strong insurtech focus we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why Because we put our people first! At Integrity you can start a new career path at company youll love and well love you back. Were proud of the work we do and the culture weve built where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas Texas Integrity is committed to meeting Americans wherever they are in person over the phone or online. Integritys employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information visit .

Integrity LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex gender identity national origin disability veteran status or any other characteristic protected by federal state or local addition Integrity LLC will provide reasonable accommodations for qualified individuals with disabilities.

Required Experience:

Manager

New Business ManagerBrokers InternationalUrbandale IAAbout Brokers InternationalBrokers International an Integrity company is a family business with a rich history of helping Americans find the coverage they deserve. Headquartered in Urbandale Iowa this brokerage safely handles annuities life insura...