Audio Visual Technician
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Job Location:
Amsterdam - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
30 days ago
Vacancies:
1 Vacancy
Job Summary
At Axians we deliver the best combination of technology and services to enable our clients to fulfil the diverse needs of their customers. Axians is the VINCI Energies brand dedicated to ICT and Digital Transformation. Were present across 38 countries with more than 16 600 employees and an annual revenue of more than 3.7 billion euros in 2024.
Axians. The best of ICT with a human touch.
Why Join Axians European Institutions Team
Multicultural Environment: You will work alongside professionals from all over the world fostering a diverse and enriching workplace.
Diverse Projects:Engage in impactful projects with cutting-edge technological advancements facilitated by European Institutions.
Skill Development: Work in a knowledge-driven environment where youll continually develop both technical and professional skills through exposure to complex projects.
Long-term Opportunities: Our partnerships with European Institutions offer stable long-term roles where you can make a real difference on a European scale.
Contributing to European Initiatives:Make a meaningful impact on regional and global challenges.
We are seeking an Audio Visual Technicianto join our team in Amsterdam (on site).
Responsibilities:
- Provide remote and on-site support on the usage of AV equipment and tools.
- Investigate and resolve issues.
- Collect and formulate information if an escalation to 3rd line application maintenance teams is required.
- Coordinating activities with any contractor or other maintenance team to facilitate the resolution of an incident.
- Provide Audio Visual services related to Multimedia (live broadcast recording editing and publication).
- Provision accounts for audio-visual services (e.g. WebEx host licenses WebEx recording Meet & Talk user accounts).
- Provide end user training for audio-visual services (e.g. WebEx Meet & Talk meeting room equipment).
- Perform daily functionality check of all conference rooms.
- Provide roaming in-room support.
- Provide support for virtual meetings when requested.
- Investigate 1st and 2nd line incidents with the network and network equipment including but not limited to switches end point connectivity conference room and AV connectivity.
- Collaborate with facilities management to reproduce test and rectify network faults related to electricity issues.
- Communicate with other internal IT parties facilities and building management and other 3rd party support teams in order to ensure functioning of the network.
- Monitor the network and take actions if alerts are reported.
Technical Requirements:
- ICT Degree;
- 3 years of experience;
- Experience in user support meeting support and meeting room management;
- Experience of working in the areas and technologies specific to the job role i.e.
- Virtual meetings / web conferencing using WebEx or Teams
- Video Conferencing
- Audio Conferencing
- AudioVisual systems and technologies using WebEx or Teams;
- Experience with hardware AV
- Good knowledge of Active Directory/Azure
- Knowledge with Creston Panel Polycom and NVX is a plus;
- Experience in editing and Publishing (Youtube and VOD sites) is a plus;
- Experience inRecordings (Remote camera support) is a plus;
- Fluent in English.
Behavioral profile:
- Problem solving skills;
- Ability to work in a co-operative way;
- Pan-European mind-set;
- Attention to detail;
- Customer and Service focus;
- Spoken and written interpersonal communication and presentation skills.
Ready to embark on an exciting journey with us
Apply now to join a vibrant team contributing to technological advancements in European Institutions. Please send your application to with the subject.
Required Experience:
IC
Key Skills
- E & I
- Low Voltage
- Customer Service
- Hospitality Experience
- Computer Networking
- Computer Skills
- Cabling
- Customer Support
- Schematics
- Human Resources
- Power Tools
- Troubleshooting
