Technical Consultant (TAM), ES ASEAN

AWS Sales Marketing and Global Services (SMGS) is responsible for driving revenue adoption and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

As a Technical Account Manager you will provide consultative architectural and operational guidance delivered to help customers achieve the greatest value from AWS.

As we continue to rapidly expand in Singapore youll have plenty of opportunities to develop your technical consulting and leadership skills. Youll work with talented cloud technologists whilst expanding your knowledge of AWS products. Youll also have the chance to receive mentorship and gain AWS certifications.

Key job responsibilities
Youll build solutions provide technical guidance and advocate for the customer

Ensure AWS environments remain operationally healthy whilst reducing cost and complexity

Develop trusting relationships with customers understanding their business needs and technical challenges

Using your technical acumen and customer obsession youll drive technical discussions regarding incidents trade-offs and risk management

Consult with a range of partners from developers through to C-suite executives

Collaborate with AWS Solutions Architects Business Developers Professional Services Consultants and Sales Account Managers

With a bias for action youll proactively find opportunities for customers to gain additional value from AWS

Provide detailed reviews of service disruptions metrics detailed prelaunch planning

Being part of a wider Enterprise Support team youll provide post-sales consultative expertise
Solve a variety of problems across different customers as they migrate their workloads to the cloud

Uplift customer capabilities by running workshops brown bag sessions etc.

A day in the life
As a trusted advisor youll have a direct impact in helping our customers gain the most value from cloud technology. Youll craft and execute strategies to drive our customers adoption and use of AWS services.
Our Technical Consultants (TAM) partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. Youll provide advice on architecture support strategy project and launch planning as well as ongoing operational issues. Watch a short video about life as a Technical Account Manager team here the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve.

- 5 years of experience in a similar role as a Technical Account Manager Consultant Solutions Architect Platform Engineer Systems Engineer Cloud Architect Service Delivery Manager etc.
- Expertise in two or more technical domains (e.g. System administration networking programming dev ops security compute storage databases big data analytics etc.)
- Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences

- Professional experience with AWS and/or other cloud offerings such as Azure Google Cloud Platform etc.
- Understanding of DevOps practices and tools including Continuous Integration / Deployment etc.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.