Assistant Training Manager

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore with surprising new inventions that defy convention and simply work better. Were growing fast and our ambition is huge more categories more locations and more people.

Dysons Southeast Asia business is managed out of our Singapore office. The team provides the vision and strategy to Dysons business in SEA covering key markets such as Singapore Malaysia Thailand Indonesia Philippines and Vietnam.

About the Role

Role Overview

At Dyson we dont follow convention we engineer new ones. As Assistant Training Manager SEA you will lead Dysons learning experience across Southeast Asia driving capability consistency and inspiration among retail experts and stylists. You will also serve as a mentor to team members.

This role blends technical mastery and creative education. Youll design frameworks that strengthen our categories coach trainers and markets and bring operational discipline to every aspect of learning delivery. Its a role for someone who inspires confidence sets standards and turns knowledge into real-world impact.

Key Responsibilities

1. Training Design & Delivery

• Design and deliver impactful training sessionsvirtual in-store and classroomfor Dyson Experts retail partners and stylists.

• Lead certification and coaching programs ensuring consistent mastery of Dyson technology and storytelling.

• Identify capability gaps and create training that reflects SEA retail realities and shopper behaviors.

• Champion innovative formats such as livestream demos and interactive digital content to keep learning engaging.

• Conduct post-training evaluations audits and coaching to reinforce performance.

2. Category Ownership

• Lead the education framework across categories (Floor Care Environmental Care and any new categories) across SEA.

• Develop and refresh category modules and demo tools to elevate customer engagement and conversion.

• Partner with Marketing and Retail teams to align learning with new launches campaigns and retail strategies.

3. Regional Support & Alignment

• Collaborate with market trainers Retail and Business Development teams to ensure unified regional standards.

• Support launches PR/media activations and retailer training events as Dysons expert representative.

• Track regional learning performance certification rates demo conversion and learner feedback.

• Work closely with the Beauty Trainer to ensure cohesive regional education delivery.

4. Content & Governance

• Develop SEA-specific training materials guides and video resources that are practical clear and relevant to the target audience.

• Maintain high standards of documentation reporting and equipment readiness across all markets.

• Gather field insights and competitive feedback to drive continuous improvement and innovation in training.

Success Metrics

• High training and certification completion across SEA markets.

• Measurable uplift in demo quality and customer conversion.

• Consistent and timely reporting with actionable insights.

• Positive feedback from trainers experts and retail partners.

• Visible innovation in learning tools or delivery methods.

Key Interfaces

• Internal: Global Training (UK) SEA Marketing Retail Business Development Engineering
• External: Brand Ambassadors Salon Stylists Retail Partners Media/KOLs

About You

Skills & Experience

• 46 years experience in training or education within consumer technology or retail industries.

• Skilled in designing and facilitating both classroom and virtual learning (Teams Zoom LMS).

• Strong coaching operational and reporting discipline.

• Proven ability to link training outcomes to commercial results.

• Regional experience (Singapore Malaysia Thailand Vietnam Indonesia Philippines) preferred.

• Diploma or degree in a relevant field preferred.

• Fluent in English; a second SEA language is an advantage.

Personal Attributes

• Passionate about learning innovation and people development.

• Inspiring communicator and role model. Analytical detail-oriented and self-driven.

• Thrives in a fast-paced changing environment with a hands-on approach.

Dyson is an equal opportunity employer. We know that great minds dont think alike and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race colour religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other any other dimension of diversity.