Airport Representative- Local
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Job Location:
K Dhigufinolhu - Maldives
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
- Greet all arriving guests at the airport with a warm professional welcome.
- Assist guests with immigration procedures luggage handling and transfer arrangements (speedboat seaplane or domestic flight).
- Coordinate guest arrivals and departures with the resorts Front Office and Transfer team to ensure smooth logistics.
- Escort guests to the lounge or transfer terminal and ensure comfort during waiting time.
- Provide assistance to departing guests ensuring timely check-in and farewell according to brand standards.
- Maintain real-time communication with the resort team regarding guest movements flight schedules and delays.
- Update daily arrival and departure reports and share them promptly with the Front Office and Reservations team.
- Coordinate with transfer providers (seaplane domestic airlines and speedboat operators) for accurate scheduling.
- Liaise with local authorities and airport representatives to ensure all procedures comply with regulations.
- Handle guest inquiries and provide accurate information regarding transfers resort facilities and services.
- Manage VIP and repeat guest arrivals with personalized attention and efficiency.
- Handle any guest concerns or issues promptly ensuring guest satisfaction before departure from the airport.
- Represent the resorts image with professionalism maintaining a neat appearance and courteous demeanor at all times.
- Maintain accurate guest records manifests and transfer logs.
- Ensure all arrival/departure documentation and internal reports are completed accurately and on time.
- Report any irregularities delays or complaints to the Front Office or Guest Relations Manager immediately.
Qualifications :
- Excellent communication skills.
- Fluent in English and any additional language is an advantage.
- Minimum 1 to 2 years of experience in front office airport operation ; preferably in a similar quality hotel.
- A friendly outgoing behavior able to involve and support operation.
- Proactive resourceful and able to work independently.
- Has strong decision-making abilities and able to work in long hours.
Additional Information :
- A dynamic work culture in the most beautiful environment
- Competitive Compensation & Benefits Package
- The opportunity to be part of our successful Brands in the Maldives
- Great career development and opportunities with Minor Hotels
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Time Management
- Guest Relations
- Hospitality Management
- Front office Managements
- Accomodation
- Telephone handling
- Communication
- Guest Services
- Relationship Management
- Reservation
- Airport
- Administrative Services
- Client Services
- Airlines
- Safety and Security
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
