Sales Operations Manager

New York City, NY - USA

Monthly Salary: $ 112500 - 175000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the Opportunity:

This is an opportunity for a Sales Operations Manager to serve as the trusted right hand to the Sales Director driving the operational backbone of the residential sales division through strategic process optimization seamless cross-departmental collaboration and data-driven insights. This role is pivotal in empowering the sales team to excel by providing hands-on day-to-day deal support especially for newer agents removing obstacles enhancing workflow efficiency and championing the firms vision as it navigates an exciting and transformative period of rapid growth and elevated positioning in the luxury real estate market.

About the Company:

Our client is a Manhattan-based real estate brokerage firm specializing in sales leasing and investment advisory. With a collaborative and entrepreneurial culture they pride ourselves on delivering exceptional service deep market expertise and innovative strategies that drive results for their clients.

Role and Responsibilities:

Efficient Deal Support: Provide timely and effective day-to-day support for agents transactions ensuring smooth closings and minimizing errors or delays especially aiding newer agents to accelerate their ramp-up.
Optimized Sales Processes: Implement and continuously refine workflows and operational systems that increase the sales teams productivity and capacity enabling higher deal volume.
Data-Driven Insights: Deliver accurate and actionable sales performance analyses and reporting that inform strategy adjustments and operational decisions by the Sales Director.
Agent Onboarding & Training Support: Streamline and enhance the onboarding (new agents) and training process for agents ensuring faster integration and growth to contribute to sales targets and drive retention..
Operational Scalability: Establish scalable operations infrastructure that supports sustained rapid growth without sacrificing quality or compliance.
Improved Agent Satisfaction: Contribute to a supportive and efficient operational environment that improves overall agent experience and retention.
Technology Enablement: Lead or support the adoption of new tools and technologies that enhance sales execution and operational transparency.
Support the Sales Director and team by hitting determined KPIs including:

- increasing overall revenue by 25%
- increasing % of total residential sales revenue from 52% of total revenue to 70% of total revenue
- increase residential sales listings from 20% to 30% of total sales revenue
- increase average agent GCI from $112500 to $175000
- Increase agent count from 80 to 125 at least 15 of whom are producing at least $150000 within their first year

Qualifications:

Smart astute quick learner
Recruiting success; makes the right hires upgrades when necessary
Organized and good at planning
Deep knowledge of NYC real estate brokerage transactions and key players
Analytical; excellent at agent/employee development
Integrity honesty calm under pressure
Project execution management
Detail oriented results driven strong work ethic
Excellent communication skills
Proactive problem solver; holds people accountable
Strong communicator; follows through on committments
Enthusiastic able to motivate others treats others with respect
Adaptable resilient persistent open to criticism and others ideas
Supportive mentor proactive takes initiative
Prop-Tech friendly tech skills a must
Compliant with REBNY and government guidelines

Comp hours:

M-F 9-6 in office

120000 - 125000 plus incentives/bonus opportunity (OTE $150000)

Required Experience:

Manager

About the Opportunity:This is an opportunity for a Sales Operations Manager to serve as the trusted right hand to the Sales Director driving the operational backbone of the residential sales division through strategic process optimization seamless cross-departmental collaboration and data-driven ins...

About the Opportunity:

About the Company:

Role and Responsibilities:

Efficient Deal Support: Provide timely and effective day-to-day support for agents transactions ensuring smooth closings and minimizing errors or delays especially aiding newer agents to accelerate their ramp-up.
Optimized Sales Processes: Implement and continuously refine workflows and operational systems that increase the sales teams productivity and capacity enabling higher deal volume.
Data-Driven Insights: Deliver accurate and actionable sales performance analyses and reporting that inform strategy adjustments and operational decisions by the Sales Director.
Agent Onboarding & Training Support: Streamline and enhance the onboarding (new agents) and training process for agents ensuring faster integration and growth to contribute to sales targets and drive retention..
Operational Scalability: Establish scalable operations infrastructure that supports sustained rapid growth without sacrificing quality or compliance.
Improved Agent Satisfaction: Contribute to a supportive and efficient operational environment that improves overall agent experience and retention.
Technology Enablement: Lead or support the adoption of new tools and technologies that enhance sales execution and operational transparency.
Support the Sales Director and team by hitting determined KPIs including:

- increasing overall revenue by 25%
- increasing % of total residential sales revenue from 52% of total revenue to 70% of total revenue
- increase residential sales listings from 20% to 30% of total sales revenue
- increase average agent GCI from $112500 to $175000
- Increase agent count from 80 to 125 at least 15 of whom are producing at least $150000 within their first year

Qualifications:

Smart astute quick learner
Recruiting success; makes the right hires upgrades when necessary
Organized and good at planning
Deep knowledge of NYC real estate brokerage transactions and key players
Analytical; excellent at agent/employee development
Integrity honesty calm under pressure
Project execution management
Detail oriented results driven strong work ethic
Excellent communication skills
Proactive problem solver; holds people accountable
Strong communicator; follows through on committments
Enthusiastic able to motivate others treats others with respect
Adaptable resilient persistent open to criticism and others ideas
Supportive mentor proactive takes initiative
Prop-Tech friendly tech skills a must
Compliant with REBNY and government guidelines

Comp hours:

M-F 9-6 in office

120000 - 125000 plus incentives/bonus opportunity (OTE $150000)

Required Experience:

Manager

Key Skills

Six Sigma
Lean
Management Experience
Process Improvement
Microsoft Outlook
Analysis Skills
Warehouse Management System
Operations Management
Kaizen
Leadership Experience
Supervising Experience
Retail Management

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About Company

Upward On

Upward On is a Talent Acquisition Firm that specializes in the Real Estate Industry. What sets Upward On apart from a traditional Executive Search firm is the personalized attention to the search, and the time taken to vet potential Candidates before presenting to the Employer. In add ... View more

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