At Rock Hill Ford we are looking for a Parts Counterperson to join our team. The Parts Counterperson is responsible for assisting customers and service technicians in purchasing automotive parts and accessories. This position ensures parts are available ordered and delivered in a timely and accurate manner to support the dealerships service sales and retail operations. Rock Hill Ford is conveniently located off I-77 in Rock Hill South Carolina.
What we offer:
- Free Health Insurance option Available
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance
- 401k with company matching contribution available
- Earned Paid Vacations and Holiday Pay
- Immediate PTO Days upon hire start date
- Employee appreciation celebrations
- Career advancement opportunities promote from within
- Employee Discounts onproducts and services
- Family owned and operated
- Long term job security
- Competitive pay and bonus structure
- Paid Training
Responsibilities
Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls provide price quotes and other information to customers
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtains credit authorization
Qualifications
High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Valid drivers license and clean driving record
TheKrause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Nissan Kia Honda VolvoLamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 5 states (Georgia South Carolina North Carolina Texas and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
At Rock Hill Ford we are looking for a Parts Counterperson to join our team. The Parts Counterperson is responsible for assisting customers and service technicians in purchasing automotive parts and accessories. This position ensures parts are available ordered and delivered in a timely and accurate...
At Rock Hill Ford we are looking for a Parts Counterperson to join our team. The Parts Counterperson is responsible for assisting customers and service technicians in purchasing automotive parts and accessories. This position ensures parts are available ordered and delivered in a timely and accurate manner to support the dealerships service sales and retail operations. Rock Hill Ford is conveniently located off I-77 in Rock Hill South Carolina.
What we offer:
- Free Health Insurance option Available
- Dental and Vision Insurance Available
- Short and Long Term Disability Insurance
- 401k with company matching contribution available
- Earned Paid Vacations and Holiday Pay
- Immediate PTO Days upon hire start date
- Employee appreciation celebrations
- Career advancement opportunities promote from within
- Employee Discounts onproducts and services
- Family owned and operated
- Long term job security
- Competitive pay and bonus structure
- Paid Training
Responsibilities
Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls provide price quotes and other information to customers
Provide high level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order if necessary
Make sure all internal requests for parts are billed on service repair order
Receive payment from retail customers or obtains credit authorization
Qualifications
High School Diploma or equivalent and prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Valid drivers license and clean driving record
TheKrause Auto Group has been in business for over 30 years and we contribute our longevity to our focus on both customer and employee satisfaction. Our employees are not just a number. We acknowledge and support every employee regardless of position and care for everyone individually. We love to help people grow promote from within and celebrate individual success stories! We offer great opportunities to grow with our company portfolio which consists of 16 brands (BMW Mercedes Ford Lincoln Hyundai Genesis Nissan Kia Honda VolvoLamborghini Aston Martin Rolls Royce Koenigsegg Mclaren and Lotus) across 5 states (Georgia South Carolina North Carolina Texas and Florida)
We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.
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