Automotive BDC Agent
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Job Location:
Christiansburg, VA - USA
Monthly Salary:
$ 40000 - 55000
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Why This Role
Join a well-established Ford & Mazda Dealership in Blacksburg VA where the Business Development Center (BDC) plays a critical role in driving appointments customer experience and dealership growth. If you enjoy talking to people working towards goals and being rewarded for performance this is a great opportunity.
What Youll Do:
- Handle inbound and outbound calls text messages emails and digital leads.
- Set and Confirm Sales and Service Appointments.
- Follow-up with customers using proven dealership processes.
- Provide accurate information on vehicles incentives and services.
- Update and manage leads in the CRM.
- Work Closely with Sales Managers Advisors and the BDC team to ensure a smooth customer hand-off.
Schedule:
- Full-Time Position
- Set Schedule with Rotating Saturdays
- Limited evenings (No Late-Night Shifts)
Pay Plan (Realistic & Performance-Based)
- Entry Level:$30000 - $40000
- Solid Performer: $40000 - $55000
- Top Performers: $60000 (Top Performers consistently earn above the base through monthly incentives.)
What Were Looking For:
- Strong communication and customer service skills.
- Comfortable on the phone and with computers.
- Ability to multitask and manage time effectively.
- Sales Call Center or Automotive Experience is a plus ---- not required.
- Coachable dependable and goal-oriented mindset.
Benefits:
- Health Insurance
- Empower 401K Plan Options
- Employee Discounts on Vehicles and Services.
- Paid Training and Ongoing Coaching
Career Growth:
This role offers clear paths into:
- Sales
- BDC Leadership
- Management Roles within the Dealership.
Apply Today:
If youre ready to start or grow a career in automotive with a team that values performance accountability and development apply now. Were excited to meet motivated candidates who want to win.
Required Experience:
Unclear Seniority
Key Skills
- Mechanic Experience
- Brake Repair
- Dealership Experience
- GM Vehicles
- Suspension Experience
- Alignment
- Auto Glass
- Automotive Diagnostics
- Automotive Repair
- Service Technician Experience
- Shocks & Struts
- Automotive Service
About Company
Duncan Automotive Network is a family-owned organization that began in 1955. We take enormous pride in serving our community, and are incredibly passionate abo...
