Job Description Summary

Job Description

Responsibilities and Duties Include:

• Assists in all advisement efforts including pre-requisite and program course academic advisement using various modes of communication embracing progressive advisement and student success in a technology rich environment.

• Tracks students progress through their program of study providing guidance and assistance as needed.

• Interprets and explains requirements for vocational certificates terminal and transfer degrees.

• Responds to student inquires and requests for information via phone email zoom social media etc.

• Participates in recruitment and marketing events.

• Assists the Director with maintenance and distribution of recruitment materials (fliers website etc.)

• Speaks to small and large groups of potential students and their parents explaining programs career opportunities educational and career lattices and employment potential.

• Processes and evaluates application and admissions materials from potential students responding appropriately in a timely manner.

• Works with Academic Chairs and staff to maintain accurate student records strictly honoring the privacy and security of student records and other sensitive information according to appropriate state federal and college regulations policies and procedures.

• Maintains positive and close relationships with Academic Chairs to ensure a smooth admissions process to limited enrollment programs assist students with registration and enrollment issues monitor student progress provide accurate and timely data and coordinate tours.

• Completes reporting requirements for internal and external stakeholders.

• Networks with area schools and industry partners.

• Collaborates with SFs Counseling Center Career Resources Center Office for Admissions and other offices across campus.

• Serves on college committees as appropriate.

• Works as a positive and effective team member in a dynamic environment.

• Provides service excellence through courteous informed timely accessible and professional engagement.

• Performs other duties as assigned

QUALIFICATIONS

Required: A bachelors degree in education or a relevant field with two (2) years of experience in academic advisement student affairs student services counseling mentoring or recruitment or a combination of education and experience equal to six (6) years is required.

Additional Requirements: A criminal background check will be conducted.

General Knowledge Skills and Abilities

• Ability to work successfully in a multi-cultural environment.

• Adaptability to Change able to be flexible and supportive able to positively and proactively assimilate change in rapid growth environment.

• Analytical Aptitude & Problem Solving - able to analyze information problems situations practices and/or procedures collect and interpret data reason logically establish facts identify and define existing and potential issues recognize the interrelationships among elements draw valid conclusions develop recommendations as well as alternative courses of action select appropriate course follow up and evaluate.

• Communication able to effectively communicate in a professional diplomatic empathetic and tactful manner using preferred method and level as applicable to the job.

• Critical Thinking & Judgement - able to make well-reasoned sensible and timely decisions based on careful objective review and informed analysis of available information considerations and other factors.

• Customer Service ability to respond promptly and courteously to all questions from students and faculty demonstrating patience and persistence when helping students with little or no computer skills.

• Ethics able to demonstrate integrity professionalism civility and a high degree of ethics in all job-related actions.

• Organization & Time Management able to plan schedule and organize tasks related to the job to achieve goals within or ahead of established time frames.

• Problem Solving proven skills in identifying issues determining their cause developing creative solutions and following through with implementing resolutions.

• Relationship Management able to personally provide high level of interactive service to others building relationships and addressing identified needs.

• Results Orientation proven ability to set and exceed established targets.

• Systems & Software - proficient level of knowledge of Microsoft Office and/or relevant position software programs.

• Detail Oriented - Proven accuracy and attention to detail.

• Multi-task - Ability to expeditiously organize coordinate manage prioritize and perform multiple tasks simultaneously to swiftly assess a situation determine a logical course of action and apply the appropriate response.

If you are a retiree of the Florida Retirement System (FRS) please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled suspended or deemed ineligible depending upon the date of your retirement.

Santa Fe College (SF) is committed to maintaining a work and educational environment that embraces diversity and where no member of the college community is excluded from participation in denied the benefits of or subject to discrimination in any college program or activity based on: their race ethnicity national origin color religion age disability sex pregnancy status gender identity sexual orientation marital status genetic information political opinions or affiliations or veteran status. This commitment applies to employees volunteers students and to the extent possible to third parties applicants for admission applicants for employment and the general public. regarding non-discrimination policies or concerns about discrimination or harassment including concerns about sexual harassment or sexual violence under Title IX should be directed to:

Santa Fe College reserves the right to extend deadlines and/or not to offer advertised positions. Preference will be given to eligible veterans and spouses of veterans.