Clerical Supervisor

West Des Moines, IA - USA

Monthly Salary: Not Disclosed

Posted on: 16-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Details

West Des Moines - West Des Moines IA

Per Diem

Daytime

Management

Description

Clerical Supervisor
Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence!

This position will assist the Clinic Manager with the overall clerical operations of the clinic.
***1-year previous management/supervisor experience is required for this position.

Responsibilities include:

Working supervisor
Supervising clerical staff writing evaluations and addresses employee issues.
Writing weekly schedules to ensure adequate staffing managing time off monitoring and approving timecards.
Taking after hours staffing calls.
Ensuring all staff is following the proper patient scheduling procedures and protocols.
Assisting with recruiting new staff members.
Training new staff/existing staff on changes to process
Working with HR with employee relations issues.
Addressing patient complaints and issues.
Facility maintenance.
Addressing equipment concerns and maintenance.
Work side by side with Clinic Manager for overall office flow efficiencies and processes.
Audits
Other special projects and duties as assigned.

Qualifications include:

1-year previous management/supervisor experience is required.
Previous experience with an electronic medical record or medical office software.
Ability to demonstrate strong patient service skills.
Ability to manage changing priorities and projects.
Ability to prioritize workload.
Ability to demonstrate strong verbal and written communication skills.
Ability to thrive in a fast-paced environment.
Ability to understand computer software and demonstrate proficient computer skills.

If you are interested in being part of a quality driven organization while receiving a competitive wage daytime work hours and benefits (health and dental 401k paid-time off etc.) please apply.

EOE

Qualifications

1-year previous management/supervisor experience is required.

Required Experience:

Manager

Job Details West Des Moines - West Des Moines IA Per Diem Daytime ManagementDescription Clerical Supervisor Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! This position will assist the Clinic Manager with the overall clerical operations of...