Job Description Summary
Focuses on ongoing management/maintenance of all Digital infrastructure products services & ops ensuring business continuity capacity management incident response & help desk mgmt. Impacts the teams ability to achieve service quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
Job Description
Principal Network & Network Security Governance Specialist Individual Contributor
Location:Bangalore
Employment Type:Full-Time
Experience:1520 Years
Role Type:Individual Contributor / Principal
Role Overview:
We are seeking an accomplishedPrincipal Network & Network Security Governance Specialistwith 1520 years of experience inIT infrastructure operations. Thisindividual contributor or principal-level roleis responsible for thegovernance of Managed Service Providers (MSPs)delivering network and network security services. The role requires a strong understanding ofnetwork infrastructuresecurity threats and the use ofautomation and AI toolsto drive monitoring and operational efficiency.
You will work closely with MSPs internal IT leaders and architecture teams to ensure contractual adherence drive continuous improvement and facilitate effective operational handovers.
Key Responsibilities:
Lead governance of MSP deliverables related to:
Network operations and security
LAN WAN Wireless VoIP Telecom infrastructure
Application and infrastructure network monitoring
Ensure MSPs meet allcontractual obligations SLAs and KPIs through structured governance forums and performance reviews.
Identify opportunities forefficiency gainsin network operations usingautomation AI-driven monitoring tools and process standardization.
Collaborate with internal stakeholders to:
Develop and maintainSOPs knowledge bases and process documentation
Improve MSP reporting and stakeholder presentations
Ensureseamless handoversfrom IT design and architecture to operations
Provide guidance onnetwork security threat landscape risk mitigation practices and operational responses.
SupportISP circuit provisioning including:
Act as a key interface betweenIT infrastructure cybersecurity and enterprise architecture teamsto ensure alignment.
Key Skills & Expertise:
1520 years of experiencein IT infrastructure operations with a core focus onnetwork and network security
Deep technical and operational knowledge of:
LAN/WANWirelessVoIP/TelecomSD-WAN
FirewallsNACIPS/IDS and modern network security frameworks
Network observability and monitoring tools(e.g. SolarWinds AppNeta ThousandEyes NetBrain)
Strong understanding ofsecurity threats vulnerabilities andincident response processes
Experience withMSP governance contract compliance and service improvement planning
Proven ability to driveautomation and AI-enabled solutionswithin network operations
Excellent documentation communication and executive reporting skills
Preferred Qualifications:
Certifications:CCNP/CCIECISSP/CISM(for security)ITIL Foundation or Practitioner
Experience withISP and carrier provisioning circuit redundancy/failover strategies
Familiarity with scripting or automation tools (Python Ansible etc.)
Exposure to Zero Trust Network Architecture (ZTNA) principles and SD-WAN transitions
Additional Information
Relocation Assistance Provided: Yes
Required Experience:
Staff IC
Job Description SummaryFocuses on ongoing management/maintenance of all Digital infrastructure products services & ops ensuring business continuity capacity management incident response & help desk mgmt. Impacts the teams ability to achieve service quality and timeliness of objectives. The role is s...
Job Description Summary
Focuses on ongoing management/maintenance of all Digital infrastructure products services & ops ensuring business continuity capacity management incident response & help desk mgmt. Impacts the teams ability to achieve service quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required.
Job Description
Principal Network & Network Security Governance Specialist Individual Contributor
Location:Bangalore
Employment Type:Full-Time
Experience:1520 Years
Role Type:Individual Contributor / Principal
Role Overview:
We are seeking an accomplishedPrincipal Network & Network Security Governance Specialistwith 1520 years of experience inIT infrastructure operations. Thisindividual contributor or principal-level roleis responsible for thegovernance of Managed Service Providers (MSPs)delivering network and network security services. The role requires a strong understanding ofnetwork infrastructuresecurity threats and the use ofautomation and AI toolsto drive monitoring and operational efficiency.
You will work closely with MSPs internal IT leaders and architecture teams to ensure contractual adherence drive continuous improvement and facilitate effective operational handovers.
Key Responsibilities:
Lead governance of MSP deliverables related to:
Network operations and security
LAN WAN Wireless VoIP Telecom infrastructure
Application and infrastructure network monitoring
Ensure MSPs meet allcontractual obligations SLAs and KPIs through structured governance forums and performance reviews.
Identify opportunities forefficiency gainsin network operations usingautomation AI-driven monitoring tools and process standardization.
Collaborate with internal stakeholders to:
Develop and maintainSOPs knowledge bases and process documentation
Improve MSP reporting and stakeholder presentations
Ensureseamless handoversfrom IT design and architecture to operations
Provide guidance onnetwork security threat landscape risk mitigation practices and operational responses.
SupportISP circuit provisioning including:
Act as a key interface betweenIT infrastructure cybersecurity and enterprise architecture teamsto ensure alignment.
Key Skills & Expertise:
1520 years of experiencein IT infrastructure operations with a core focus onnetwork and network security
Deep technical and operational knowledge of:
LAN/WANWirelessVoIP/TelecomSD-WAN
FirewallsNACIPS/IDS and modern network security frameworks
Network observability and monitoring tools(e.g. SolarWinds AppNeta ThousandEyes NetBrain)
Strong understanding ofsecurity threats vulnerabilities andincident response processes
Experience withMSP governance contract compliance and service improvement planning
Proven ability to driveautomation and AI-enabled solutionswithin network operations
Excellent documentation communication and executive reporting skills
Preferred Qualifications:
Certifications:CCNP/CCIECISSP/CISM(for security)ITIL Foundation or Practitioner
Experience withISP and carrier provisioning circuit redundancy/failover strategies
Familiarity with scripting or automation tools (Python Ansible etc.)
Exposure to Zero Trust Network Architecture (ZTNA) principles and SD-WAN transitions
Additional Information
Relocation Assistance Provided: Yes
Required Experience:
Staff IC
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