You enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager on the Customer Identity and Access Management (IAM) Platform you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground you guide the successful launch of products gather crucial feedback and ensure top-tier client experiences. With a strong commitment to scalability resiliency and stability you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
Develops a product strategy and product vision that delivers value to customers
Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
Gather analyze and prioritize requirements from stakeholders and customers
Oversee end-to-end delivery of authentication solutions ensuring security scalability and reliability
Collaborate with engineering security compliance and business teams to deliver product features
Ensure platform compliance with relevant security standards and regulations (e.g. GDPR PCI DSS)
Advocate for seamless and secure customer experiences balancing usability with robust security
Monitor platform performance adoption and incident metrics; report KPIs to leadership.
Coordinate response to authentication-related incidents and support customer service team
Required qualifications capabilities and skills
5 years of experience or equivalent expertise in product management or a relevant domain area
Advanced knowledge of the product development life cycle design and data analytics
Proven ability to lead product life cycle activities including discovery ideation strategic development requirements definition and value management
Strong understanding of authentication authorization SSO MFA passwordless and related protocols (OAuth SAML OpenID Connect)
Experience with public cloud platforms (AWS Azure GCP) and modern authentication technologies
Proficiency in Agile/Scrum methodologies and tools (JIRA Confluence)
Excellent communication leadership and stakeholder management skills
Preferred qualifications capabilities and skills
Demonstrated prior experience working in a highly matrixed complex organization
Bachelors degree in Computer Science Information Technology Engineering Business or related field (Masters preferred)
Familiarity with security standards and regulatory requirements (GDPR PCI DSS SOC2)
Relevant certifications (e.g. CISSP CISM PMP Certified Scrum Product Owner)
Required Experience:
IC
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more