Remote Customer Service Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities:
- Respond to customer inquiries via phone email and chat in German.
- Provide accurate information about products services and solutions.
- Resolve customer issues promptly or escalate complex cases to appropriate teams.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with the team to improve customer service processes.
Requirements:
- Fluency in German (written and spoken) is mandatory.
- Good command of English for internal communication.
- Excellent communication and problem-solving skills.
- Ability to adapt to rotating shifts including nights and weekends.
- Comfortable working remotely with a stable internet connection.
- Previous experience in customer service is a plus but not required.
What We Offer:
- Competitive salary and benefits.
- Fully remote position with flexibility.
- Comprehensive training to help you succeed.
- Opportunities for career growth within a supportive company culture.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
