XTN-4980586

Orchard is a creative technology and digital agency united by a purpose to invent better outcomes through creativity and technology. We’re hiring a Senior Digital Project Manager with a strong technical focus to lead the delivery of complex high-profile digital projects for consumer clients.

You’ll join our Project Management team and work closely with Account Direction UX Creative and Technical leads to shape solutions align delivery to business goals and uphold technical excellence. This role spans new builds (websites applications multi-channel campaigns) as well as optimization and maintenance of existing platforms. You’ll drive clarity from requirements through delivery champion quality and help foster a culture of collaboration integrity curiosity and continuous improvement.

• Purpose-led work focused on inventing better outcomes through creativity and technology
• High-impact complex projects across websites applications and multi-channel campaigns
• Close collaboration with cross-functional experts in UX engineering creative and account
• End-to-end ownership and influence over technical solutions and delivery approach
• Strong culture built on Collaboration Integrity and Curiosity
• Emphasis on mentorship learning and professional growth in a supportive environment
• Agile ways of working with mature ceremonies and delivery practices
• Clear quality emphasis with rigorous documentation testing and QA standards
• Direct client exposure and the ability to shape stakeholder outcomes

• Lead and deliver multiple concurrent digital projects across web app email and display channels
• Engage clients to gather detailed business and technical requirements; define scope and recommend best-fit solutions
• Collaborate with UX engineering and creative teams to design scalable efficient solutions that meet client objectives
• Develop estimates/quotes and technical delivery approaches with UX development and creative leads
• Create and maintain project documentation: scopes technical specifications risk registers change logs and training materials
• Translate requirements into Epics and User Stories; prioritize and manage the product backlog
• Plan and facilitate Scrum ceremonies: daily stand-ups backlog grooming sprint planning and retrospectives
• Provide transparent status risks mitigations resource plans and budget updates to stakeholders
• Manage budgets timelines and resource allocation using Workbook or similar project management tools
• Coordinate testing and QA to ensure high product quality and readiness for release
• Mentor and guide project teams; foster continuous learning and process improvement

• 3 years of digital project management in an agency or similar environment At least 3 years in a technically focused senior project management role
• Strong technical aptitude with a solid understanding of web technologies and the digital development lifecycle
• Agile delivery certifications (e.g. Scrum Master Product Owner) or PRINCE2
• Advanced backlog management and prioritization techniques; experience with scaled Agile environments
• Familiarity with QA processes test planning and UAT coordination
• Working knowledge of accessibility SEO and web analytics considerations
• Exposure to common CMS and marketing platforms (e.g. Sitecore Drupal WordPress Adobe Salesforce Marketing Cloud)
• Exceptional organization time management multitasking and attention to detail
• Advanced proficiency with Confluence JIRA and Workbook (or equivalent PM tools)
• Proficiency with collaboration and facilitation tools (e.g. Miro Figma Slack) for cross-functional teamwork
• Strong leadership stakeholder management and client communication skills
• Ability to explain complex technical concepts to both technical and non-technical audiences

A plus: Confluence JIRA and Workbook. Also Scrum Master is an advantage.