Access Center Representative
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Employment Type:
Full timeShift:
Day ShiftDescription:
Bilingual- Spanish speaking candidates needed.
POSITION SUMMARY: Serves as primary scheduler for all patients. Obtains medical insurance and demographic information to schedule and register patients for medical and dental encounters. Documents reason for appointment. Ensures proper classification of patients. Assists patients with scheduling referral appointments. Verifies insurance and program eligibility. Makes pre-appointment reminder calls to patients. Works closely with volunteer physicians and support staff to ensure proper scheduling templates.
Provides support activities appropriate to ages served; primarily adults ages 18-65 or geriatric patients ages over 65. May also include care for infant age 0-1 year child ages 1-12 years or adolescent ages 13-17 years.
EDUCATION REQUIREMENTS: High School graduate or GED. Certification preferred in any of the following areas: medical insurance carriers (Medicare Medicaid and Commercial) patient scheduling or medical office specialist
EXPERIENCE REQUIREMENTS: Minimum of one year experience in customer service or patient relations needed. Excellent interpersonal verbal communication skills necessary. Excellent problem solving skills needed. Experience in a healthcare setting and automated patient scheduling required. Excellent verbal and written communications skills required in both English and Spanish.
JOB KNOWLEDGE: The following are required: knowledge of basic office procedures and equipment; medical terminology; understanding of current ICD-9 and CPT coding; computer literacy in word processing and spreadsheets; knowledge of OSHA and HIPAA guidelines; professional written and verbal skills. Must speak and write Spanish fluently.
Our Commitment
Rooted in our Mission and Core Values we honor the dignity of every person and recognize the unique perspectives experiences and talents each colleague brings. By finding common ground and embracing our differences we grow stronger together and deliver more compassionate person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other status protected by federal state or local law.
Required Experience:
Unclear Seniority
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
About Company
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity ... View more
