Maintenance supervisor
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
28 days ago
Vacancies:
1 Vacancy
Job Summary
Founded in 1910 KONE is a global leader that provides elevators escalators and automatic building doors as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our worlds cities better places to live by providing innovative solutions that help make peoples journeys safe convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes Corporate Knights for clean capitalism and others.
Are you ready to take the next step in your career and join our team as a Maintenance Supervisor for KONE Mexico based in Mexico City
Do you have a strong background in technical operations and field service leadership
Are you passionate about ensuring safety operational efficiency and excellent customer service
Do you thrive in a dynamic fast-paced environment where you lead and support a team of technicians
Are you comfortable being the go-to expert for technical issues and customer satisfaction in your area
Can you manage maintenance operations costs and drive revenue growth through service repairs and callouts
Do you have strong leadership skills and a hands-on approach to team development performance tracking and scheduling
If you answered YES to these questions we have a great opportunity for you!
As a Maintenance Supervisor you will be responsible for planning managing and controlling field service operations in your assigned area. Youll be the first point of contact for your team of technicians as well as for customers with any technical or service-related issues on the equipment assigned to you.
Your role will be key in ensuring service delivery meets contract expectations KONE quality standards and safety regulationswhile keeping customer satisfaction at the forefront. In this role you will:
Ensure field safety for technicians and users.
Manage and optimize planned maintenance callouts and service repair operations.
Resolve customer complaints related to service quality and invoicing.
Drive sales of service repairs and follow up on sales leads.
Monitor and control operational costs and CMII.
Conduct site audits and lead accident investigations if necessary.
Validate timesheets manage workload balancing and oversee scheduling and absences.
Support technician growth training and motivation.
Lead recruitment and onboarding of new technicians as needed.
Authorize and manage technician tools vehicles phones and devices.
This position is ideal for a hands-on leader who enjoys problem-solving process improvement and developing peopleall while delivering top-tier service to KONEs valued customers.
We have the courage to hire great people from a wide variety of backgrounds not just because its the right thing to do but because we believe diversity drives innovation:
We value your authentic self
Diversity equity and inclusion is embedded in our strategy and values
Collaborative creative and supportive work environment
Passionate about safety quality and innovation
We care about the communities where we live and work
Just some of our many benefits include:
Competitive salary
Opportunities to learn and grow
Comprehensive health and wellness plans for the entire family
More benefits than required by law
Come share your passion and energy to make a positive impact at KONE for our customers and your career!
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
At KONE we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is being a great place to work we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on Experience:
Manager
Key Skills
- Robotics
- HVAC
- Packaging
- CMMS
- Maintenance Management
- Property Maintenance
- OSHA
- Maintenance
- Painting
- Programmable Logic Controllers
- Supervising Experience
- Troubleshooting
About Company
At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral ... View more
