Summary
The primary responsibilities include performing analyses and solving tasks within security monitoring and incident response according to defined procedures. They process also tickets/requests from customers and communicate with customers following defined procedures. They create manuals under the supervision of a more experienced colleague.Job description
FUNCTIONAL RESPONSIBILITIES AND DUTIESPerform analyses and solve tasks within security monitoring and incident response according to defined procedures. Create manuals under the supervision of a more experienced colleague. Address requests/tickets from customers and communicate with them according to defined security research based on the assignment of a more experienced colleague. Create and fine-tune rules and exclusions under the supervision of a more experienced colleague and document the tuning familiar with existing ESET XDR products and internally used systems. Resolve and respond to tickets related to XDR products. Report bugs and suggest improvements within the threat hunt activities according to defined hypotheses and procedures recording the output. Create threat hunting hypotheses under the supervision of a more experienced knowledge and experience with colleagues within your own reports according to the instructions of a superior employee in collaboration with senior PR activities in the field of security according to the assignments of a superior employee (e.g. lectures at universities conferences etc.).Provide support and training to colleagues from other branches (L1/L2 teams) according to the assignments of a superior develop professional knowledge and skills and stay updated on the latest trends and out other work according to the instructions of a managing employee in accordance with the activity of the department and the company.REQUIREMENTSEducation:Master degree (security)Experience:Years of work experience: 1-2Knowledge:N/ALanguage:English language skills on B2 level.Communication:N/AManagerial skills:N/APersonal characteristics:N/APrimary location
MilanAdditional locations
Time type
Full timeRequired Experience:
IC
ESET started in 1987 as a project of two young programming enthusiasts who wrote a program for the detection of one of the world’s first computer viruses. Back then they did not know their program would become one of the most successful antivirus programs in the world – NOD.Since then ... View more