DC- Insure Telesales Consultant (Cape Town)
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
People increasingly want to transact faster on their terms in fluid and dynamic ways. Discovery Connect facilitates this need as a direct sales channel leveraging the best of technology with the best in people. We are often a clients first impression of Discovery so we must have the best Discovery ambassadors in our team. At the forefront of client acquisition methodology Discovery Connect continues to be one of the fastest-growing divisions in the group. Representing all product lines (including Discovery Bank) there is an opportunity for forward thinkers innovators and people who thrive on complexity in a growing business.
Job Purpose
This position is based in the Discovery Connect Sales call centre and reports to the sales team leader. The successful individual will be required to conduct Discovery Insure telesales.
Key Outputs
The successful individual will be required to perform on but not limited to the following key outputs:
- Be able to achieve Insure sales monthly targets
- To communicate with members telephonically and via email on any queries
- Attending to daily administration of keeping stats updated
- Conducting Financial Needs Analysis on clients to provide sound advice
- Overcome client objections and improve customer service experience
- Adhering to service level agreements to ensure sales consistency in the department.
- Adhering to all compliance requirements within the role
Personal attributes and skills
The successful individual will be required to demonstrate the following competencies:
- Target Driven
- Team Player
- Goal orientated
- Self motivated
- Ability to perform under pressure
- Adapt to change
- Persuasiveness
- Resilience/Tenacity
- Sound Time Management
- Self managed
- Attention to detail
- Ability to learn quickly and apply knowledge
- Speak fluently (accent neutral) English/Afrikaans
Essential
- Matric
- At least 2 years sales experience preferably in an outbound telesales environment
- PC literacy email word excel
- NQF5 and RE5 qualification
Advantageous
- Tertiary qualification (Wealth Management)
- Minimum 2 years short -term product Knowledge
EMPLOYMENT EQUITY
The Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer we actively encourage and welcome people with various disabilities to apply.
Required Experience:
Contract
Key Skills
- Sales Experience
- Direct Sales
- Hyperion
- Financial Services
- Financial Concepts
- Banking
- Oracle EBS
- Securities Law
- Peoplesoft
- Oracle
- Financial Management
- Workday
About Company
Discovery offers award-winning products - Medical Aid Administration, Car and Life Insurance, Bank Accounts and Investments, all with Vitality rewards.
