Client Success Manager (Affiliate channel)
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Job Location:
Mexico City - Mexico
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Description
A long-established and trusted global brokerage firm is seeking a strategic and hands-on Client Success Manager (Affiliate channel) to strengthen commercial department within a dynamic Forex and CFD environment. With over 30 years of industry presence this firm has built a solid reputation for transparency innovation and client success offering a broad range of CFD products including forex commodities indices and more.
Location: On-site Cancun Mexico
Responsibilities:
As a Client Success Manager your broad responsibilities will include but are not limited to:
- Proactively reach out to and engage clients generated through the companys CRM following structured outreach strategies.
- Guide approved clients through the onboarding process supporting them toward their first deposit and active engagement.
- Develop and execute reactivation initiatives to re-engage dormant clients and encourage ongoing trading activity.
- Handle client objections with confidence and professionalism clearly communicating product value and benefits to achieve business goals.
- Act as the primary point of contact for clients ensuring timely responses efficient communication and smooth coordination with internal departments.
- Build and maintain long-term relationships with clients fostering trust retention and overall satisfaction.
- Identify opportunities for clients to expand their engagement or explore additional services and platforms.
- Collaborate cross-functionally with marketing and other teams to enhance the overall client journey and deliver a personalised experience.
- Communicate effectively across multiple channels calls emails and messaging platforms adapting communication style to suit client preferences and cultural nuances.
- Manage workload and prioritise effectively to focus on high-value opportunities and maximise business results.
Requirements:
- Familiar with affiliate campaigns and proven track records of nurturing partnerships to generate revenues in Forex/iGaming or related spaces. Candidates with other affiliate experience such as e-commerce dating etc. who would like to switch into these forex space are welcome to apply.
- Fluent in Spanish & good communication in English.
- Ready to take extra miles to deliver the end results.
Whats in it for you
Our client offers an exciting challenging role in a collaborative dynamic environment. The right person will find many career growth opportunities in their company whether you want to advance your technical skills or aspire to leadership in the future.
Benefits:
- Base salary commission structure and relocation support if needed.
- New office in Cancun Mexico with health insurance visa sponsorship.
Key Skills
- Digital Marketing
- Performance Marketing
- B2B Sales
- Marketing
- Google Analytics
- Attribution Modeling
- Account Management
- Affiliate Marketing
- Campaign Management
- negotiation
- E-Commerce
- Lead Generation
About Company
We redefine recruitment by focusing on a rich back to basics approach that focuses on genuine relationship building both with our clients and our candidates,offering a truly bespoke service that revolves around that perfect match.With global reach and equipped with profound industry i ... View more
