UI UX Designer ( Service , Experience, Content )

Columbus, NE - USA

Monthly Salary: Not Disclosed

Posted on: 15-10-2025

Vacancies: 1 Vacancy

Job Summary

Job Title:

UI/UX (Service Designer) Intermediate (4 7 Years)

UI/UX (Experience Designer): Advanced (8-12 Yrs.)

UI/UX (Content Strategist): Advanced (8-12 Yrs.)

Location:

Columbus OH 5 Days Onsite

Job Summary:

We are looking for an experienced and creative Service Designer (UI/UX) to join our team supporting Legal & Regulatory Control Operations. The ideal candidate will have a strong understanding of service design principles user experience strategy and inclusive design practices with a proven ability to design and optimize end-to-end customer and employee experiences.

You will collaborate with cross-functional partners to identify user needs create service blueprints and drive continuous improvement of customer journeys. This role requires a balance of strategic thinking and hands-on execution shaping impactful experiences within the financial services space.

Key Responsibilities:

Design and implement end-to-end service experiences for both internal and external users.
Create service blueprints journey maps and experience maps to visualize and enhance customer interactions.
Participate in workshops and stakeholder sessions to identify customer pain points and improvement opportunities.
Develop storyboards information architecture and prototypes to communicate design concepts.
Apply inclusive design and accessibility guidelines (WCAG ADA) to ensure equitable user experiences.
Collaborate closely with architecture product technology data and business teams to align on design strategy.
Operate with an iterative design mindset incorporating user feedback for continuous enhancement.
Support the creation of design documentation including personas journey maps and service flow diagrams.
Provide design input in strategic discussions helping define service opportunities and user-centric solutions.

Primary Skill Set:

Expertise in Service Design and UX principles.
Proven ability in journey mapping service blueprinting and experience mapping.
Strong understanding of information architecture storyboarding and iterative design.
Experience with inclusive design accessibility standards and assistive technologies.
Proficiency in design tools: Figma Adobe XD Sketch Miro InVision or similar.
Strong communication collaboration and stakeholder engagement skills.

Nice-to-Have Skills:

Experience in the Financial Services / Banking / Regulatory / Compliance domain.
Background in UX research and user testing.
Experience designing enterprise or back-office applications.
Familiarity with Legal & Regulatory Control Operations environments.

Job Title: UI/UX (Service Designer) Intermediate (4 7 Years) UI/UX (Experience Designer): Advanced (8-12 Yrs.) UI/UX (Content Strategist): Advanced (8-12 Yrs.) Location: Columbus OH 5 Days Onsite Job Summary: We are looking for an experienced and creative Service Designer (UI/UX) to ...