Business Development Manager Health Systems

What Were Looking For

PCCA is seeking a dynamic leader to oversee both Business Development and Account Management for our Health System department. This individual will be responsible for driving new growth opportunities while ensuring long-term success and expansion of our existing health system relationships. The role requires a balance of strategic vision hands-on leadership and a strong focus on delivering measurable value to our clients.

What You Will Do

Business Development & Growth

Develop and execute strategies to expand PCCAs footprint within U.S. health systems.
Build and manage a high-performing Business Development team with clear pipeline conversion and revenue growth metrics.
Drive creation of value-based partnerships strategic alliances and innovative service offerings tailored to health systems.
Achieve pipeline coverage and new revenue targets aligned to annual business goals.

Account Management & Client Success

Lead the account management team to deliver outstanding client experience ensuring high satisfaction and retention.
Develop tiered strategic account plans for top health system clients including upselling and cross-selling opportunities.
Implement a standardized engagement model for onboarding quarterly reviews and executive-level reporting.
Reduce churn and increase net revenue retention through proactive client success initiatives.

Strategy & Leadership

Create a unified playbook that integrates BD and AM processes ensuring seamless handoffs and aligned KPIs.
Partner with marketing product and operations to develop compelling value propositions for health system clients.
Establish executive-level relationships with health system decision-makers and industry stakeholders.
Provide leadership coaching and career development for BD and AM managers building a high-performance customer-centric culture.
Foster and continuously improve organizational culture by promoting collaboration innovation and shared accountability across teams.
Champion cultural initiatives that enhance employee engagement retention and alignment with PCCAs mission and values.

Analytics & Performance

Design and implement dashboards to track pipeline health revenue growth retention and client engagement.
Leverage data and client feedback to inform strategic decisions and continuous improvement.
Report progress regularly to executive leadership with transparency around opportunities risks and outcomes.

Who You Are

Five years of experience in healthcare pharmacy or related industries with a focus on business development account management or client success.
Proven track record of growing revenue and managing strategic accounts at the health system or enterprise level.
Strong leadership skills with experience managing cross-functional teams.
Exceptional relationship-building communication and executive presence.
Data-driven decision maker with experience using CRM and analytics platforms.

Who We Are

PCCA helps pharmacists and prescribers create personalized medicine that makes a difference in patients lives. As a complete resource for independent and health system compounding pharmacists PCCA provides high-quality products education and support to more than 3000 pharmacies throughout the United States Canada Australia and other countries around the world. Incorporated in 1981 by a network of pharmacists PCCA has supported pharmacy compounding for more than 40 years. Learn more at .

Required Experience:

Manager