Training Specialist

The Opportunity

At Homecare Homebase we know that strategic execution depends on capability development. As a Training Specialist youll play a critical role in building the operational and professional capabilities our workforce needs to drive scalable growth and client value.

Working as a senior individual contributor you will design and deliver impactful learning experiences that elevate employee performance enable cross-functional readiness and accelerate adoption of evolving tools and processes. Youll partner closely with business stakeholders and Subject Matter Experts (SMEs) to ensure content reflects real-world workflows and aligns with our strategic priorities.

What You Will Do

• Develop and facilitate learning experiences that increase performance in business-critical processes and workflows.
• Facilitate engaging and inclusive learning experiences across virtual and in-person formats by leveraging storytelling tone and delivery techniques that captivate diverse audiences and support knowledge retention.
• Translate complex operational and product knowledge into engaging actionable learning content using tools like Articulate and Canva.
• Deliver training through a mix of modalities such as virtual instructor-led training (vILT) in-person sessions eLearning microlearning and supporting tools like job aids and knowledge checkpoints.
• Partner with the SYNC Trainer to share facilitation responsibilities for technical product training and ensure seamless learner experiences.
• Collaborate with internal teams (Product Client Operations) to diagnose performance gaps prioritize learning needs and build capability-based solutions.
• Contribute to cohort-based onboarding and learning journeys for diverse audiences across the organization such as frontline teams new hires and functional leads.
• Align training design with HCHBs learning architecture.
• Assess training effectiveness using a variety of learning metrics that connect outcomes to real-world performance and business KPIs.
• Serve as a trusted advisor to leaders and internal stakeholders on learning best practices and enablement strategies.
• Build foundational AI fluency by embedding GenAI tools and concepts into learning experiences helping employees responsibly explore and apply new technologies in their daily work.
• Model a growth mindset by embracing innovation experimentation and digital literacy particularly around emerging tools like generative AI.

What You Will Bring

• 6 years of experience in training instructional design or talent development preferably within a SaaS or high-growth operational environment
• Expertise in content development tools especially Articulate and Canva
• Proven ability to translate business needs into scalable learning solutions with measurable impact
• Strong dynamic facilitation skills with the ability to engage learners across all levels whether leading in-person sessions delivering virtual training or providing voiceover for digital content. You know how to work a room connect authentically and adapt your style to audience needs.
• Experience designing and delivering both technical and process-focused training
• A collaborative consultative mindset with the ability to influence cross-functional stakeholders
• Comfort with or curiosity about generative AI tools and the ability to support responsible human-centered adoption within learning programs.

About Us

Founded in 1999 Homecare Homebase a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical operational and financial improvement of home care hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff field staff and physicians.

Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided byCARES values: Care Act Respect Excel and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.

At Homecare Homebase we dont just help our clients succeed; we help our employees succeed. Competitive pay robust benefits and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff as well as the patients they serve.

Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares one that appreciates and takes good care of its people. As a result being an employee of HCHB feels like being a member of a big family.

Flexibility. We value work-life balance because we know that happy employees create happy clients. Thats why Homecare Homebase offers both full and part-time career opportunities to fit lifes unique demands.

A company that gives back. Every year Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Sound like a good fit Wed love to hear from you.

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.