Client Partner Manufacturing
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Location: Remote (U.S.-Based) Travel: Up to 50%
Department: Growth & Alliances Reports To: Chief Growth & Alliances Officer
Employment Type: Full-Time
About NewRocket
NewRocket is the AI-first Elite ServiceNow Partner that activates real value on the Now Platform. As a trusted advisor to enterprise leaders we combine industry expertise human-centered design and enterprise-grade AI to help organizations navigate change and scale with confidence.
With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform we are one of the largest pure-play ServiceNow partners uniquely focused on enabling enterprises to adopt AI they trustAI that delivers lasting business value.
The Opportunity
Are you a seasoned manufacturing executive or consulting partner who understands the real-world complexities of the factory floor and the modern supply chain Do you have a first-hand appreciation for the business processes and digital initiatives that drive industrial performance
As Client Partner Manufacturing youll serve as the strategic anchor for our most important clients in the manufacturing sectorbuilding C-suite relationships shaping digital transformation strategies and driving significant revenue growth. This is a high-impact client-facing role for a proven leader who can translate vision into measurable outcomes.
Your Impact
Strategic Account Leadership & Growth (80%)
Drive Revenue Growth: Own and exceed a multi-million-dollar annual revenue target through expansion of existing services and introduction of new solutions.
Cultivate Executive Relationships: Develop strong trusted partnerships with C-suite stakeholders (CIO COO CRO BU leaders) at top manufacturing accounts.
Act as a Strategic Advisor: Understand client business objectives challenges and industry dynamics to craft transformation roadmaps powered by ServiceNow.
Expand Account Footprint: Identify opportunities to grow share of wallet to 70% of the serviceable addressable market (SAM). Coordinate cross-functional teams to deliver value-added solutions.
Ensure Client Value Realization: Partner with delivery teams to ensure projects achieve promised outcomes fostering client satisfaction and long-term success.
Industry SME & Sales Enablement (20%)
Support Strategic Pursuits: Partner with Account Executives in high-potential sales cycles providing executive credibility and thought leadership.
Translate Business to Technology: Articulate how ServiceNow enhances core manufacturing functions such as supply chain shop floor operations EAM quality and safety.
Craft Industry Narratives: Shape value propositions and proposals that speak to the strategic business outcomes manufacturing leaders care about.
Influence Go-To-Market Strategy: Collaborate with marketing and leadership to refine vertical strategy identify market trends and position NewRocket as a thought leader.
What You Bring
15 years of combined experience in or consulting for the manufacturing industry.
5 years in a senior leadership role (e.g. VP Operations VP Supply Chain Plant Director) or as a Principal-level consultant at a top-tier firm (Big 4 or equivalent).
Proven success leading digital transformation business process re-engineering or technology modernization initiatives.
Deep knowledge of manufacturing operations supply chain optimization Industry 4.0 and digital supply chain practices.
Experience with ServiceNow either as a customer program sponsor or consulting leader.
Exceptional executive presence communication and storytelling abilities.
Recognized thought leadership in manufacturing (publications conference speaking or equivalent).
Education
Required: Bachelors degree in Industrial/Manufacturing Engineering Business Supply Chain Technology or related field.
Preferred: MBA or advanced degree.
Key Skills
- Lean Manufacturing
- Six Sigma
- Continuous Improvement
- ISO 9001
- Lean Six Sigma
- Management Experience
- Manufacturing & Controls
- 5S
- Manufacturing Management
- Kaizen
- Chemistry
- Manufacturing
About Company
NewRocket is a full-service, elite ServiceNow partner that helps enterprise leaders solve their toughest business problems and navigate change with confidence.
