Vice President, Revenue Cycle Management

The Opportunity:

As Homecare Homebase continues to scale and transform its Revenue Cycle Services offering we are seeking an experienced and visionary Vice President of Revenue Cycle Services to lead our fast-growing business unit. This role reports directly to the CFO and works cross-functionally with the Executive Leadership Team (ELT) including Product Finance Client Success and Engineering. The Vice President of Revenue Cycle Services will serve as the executive leader of HCHBs fast-scaling RCM business bringing strategic rigor operational depth and client-centric innovation to a critical revenue-generating function. With full P&L ownership and cross-functional influence across Sales Product Finance and Client Success this leader will play a pivotal role in delivering high-quality services exceptional outcomes and transformative growth.

This role is based in Dallas Texas with flexibility for remote/hybrid work. Occasional travel (1020%) may be required for client visits team engagement and executive leadership meetings.

What You Will Do:

• Set the strategic vision and roadmap for RCM ensuring alignment with HCHBs broader enterprise and client goals.
• Own full P&L accountability including pricing strategy financial forecasting service profitability and ROI delivery.
• Act as executive sponsor for major RCM clients and strategic partnerships.

• Lead all facets of revenue cycle operations - coding billing collections denials management cash reconciliation credentialing and reporting.
• Leverage KPIs workflow automation and best practices to improve speed accuracy and cash flow performance. Sample KPIs may include DSO reduction clean claim rate denial rate improvement cash acceleration client SLA attainment and margin contribution per account.
• Ensure delivery of client SLAs internal performance metrics and compliance benchmarks.

• Lead a diverse high-performing team across domestic and offshore geographies.
• Instill a culture of accountability agility and client excellence.
• Hire develop and retain top talent while building leadership succession within the RCM organization.

• Collaborate with Sales Implementation and Client Success to support seamless onboarding expansion and value delivery.
• Serve as a trusted advisor to clients offering strategic insights on optimizing their RCM performance.

• Ensure compliance with federal/state regulations (e.g. HIPAA CMS) payer policies and audit frameworks.
• Monitor and proactively respond to industry and payer changes affecting RCM operations.

What You Will Bring:

• 15 years of progressive leadership in Revenue Cycle Management preferably within complex care settings (home health hospice post-acute or multi-site healthcare services).
• Demonstrated success scaling multi-site/global operations and leading large cross-functional teams.
• Deep P&L ownership experience with a consistent record of improving financial performance and client satisfaction.
• Expert-level understanding of RCM processes coding (ICD-10 CPT HCC) payer policy and regulatory landscape.
• Familiarity with EMR/RCM software platforms clearinghouses and healthcare payment ecosystems.
• Experience implementing or partnering on RCM automation AI/ML-based claims adjudication or workflow optimization solutions.
• Executive presence with exceptional communication negotiation and strategic problem-solving skills.

Optional Additions:

• Experience leading RCM transformation initiatives (e.g. automation AI/ML platform modernization).
• Experience with outsourced/offshore vendor management and KPI oversight.

About Us

Founded in 1999 Homecare Homebase a subsidiary of Hearst Corporation is a market leader in healthcare software development providing mobile cloud-based solutions for clinical operational and financial improvement of home care hospice and personal care agencies throughout the United States. Our software enables real time solutions for wireless information exchange and communication between office staff field staff and physicians.

HCHB is undergoing an exciting multi-year transformation across our product data and operational platforms. This is an opportunity to lead a cornerstone service offering at the intersection of healthcare technology operational innovation and clinical outcomes.

Our success is fueled by our talented teams that are driven by their passion to make a difference in patient care. Our employees work in a culture that is guided byCARES values: Care Act Respect Excel and Smile (a positive attitude). If you want to work in a role where your skills have a direct influence on patient care Homecare Homebase is the next step in your career. We are hiring team members who want to make a difference.

At Homecare Homebase we dont just help our clients succeed; we help our employees succeed. Competitive pay robust benefits and professional development opportunities are a few of the many reasons that Homecare Homebase is a great place to build your career.

Our Team Members Also Enjoy

Meaningful work. Our employees often tell us that their work gives them a sense of purpose because it makes a difference in the lives of clinicians and homecare staff as well as the patients they serve.

Leaders who care. President Luke Rutledge has continued the mission to create a culture that cares one that appreciates and takes good care of its people. As a result being an employee of HCHB feels like being a member of a big family.

Flexibility. We value work-life balance because we know that happy employees create happy clients. Thats why Homecare Homebase offers both full and part-time career opportunities to fit lifes unique demands.

A company that gives back. Every year Homecare Homebase proudly supports numerous charitable fundraising initiatives that align with our mission of empowering exceptional care and helping others in need.

Sound like a good fit Wed love to hear from you.

This position does not provide sponsorship. All applicants should either be US Citizens or Permanent Residents eligible to work in the US without immigration restrictions.