Chinese Mandarin Interpreter
Share
Job Location:
Boston, NH - USA
Hourly Salary:
$ 22 - 32
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
- Responsible for arriving on time to greet patient at the International Patient Center and provides services throughout BWH and DFCI from the point of entry registration through the continuum of care and accompanying patient back to debrief with the Program Manager upon completion of appointments. - When possible the same navigator will be assigned to the patient throughout the continuum of care - Acts as a Navigator for the Patient during hospital/Institute appointment(s). - Under the direction of the Program Manager assists patients with arranging appointments tests examinations - Interprets and transmits accurately and completely complex medical information from medical providers to patients including interpretation of consent forms diagnoses care plans and discharge plans of patient-related information. - Assists patients and clinical providers throughout the hospital system in a professional and courteous manner. Provides the highest quality of service at each appointment to every patient and if necessary refers the patient to the appropriate resource. - Understands and abides by all Published Standards of Practice and Codes of Ethics for Medical Interpreters at DFCI and BWH. - Seeks evaluation certification and additional training in interpreting health care practices and beliefs and cultural differences. - Resolves issues that arise in their daily responsibilities answer questions and connects patient back to Program Manager for appropriate follow-up and referrals. - Demonstrates judgment in escalating complex issues to manager and/or care providing team.Qualifications
Additional Job Details (if applicable)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$22.88 - $32.72/HourlyGrade
5EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Key Skills
- Continuous Integration
- Customer Service
- Communication skills
- Deaf Education
- LAMP Stack
- Medical Terminology
- Smartsheet
- Translation
- Interpretation
- Child Protective Services
- Public Speaking
- Social Work
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.
