Client Services Study Coordinator
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Job Location:
West Sacramento, CA - USA
Monthly Salary:
$ 23 - 34
Posted on:
15-10-2025
Vacancies:
1 Vacancy
Job Summary
Work Schedule
Standard (Mon-Fri)Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards Office Some degree of PPE (Personal Protective Equipment) required (safety glasses gowning gloves lab coat ear plugs etc.)Job Description
When youre part of the team at Thermo Fisher Scientific youll do important work. And youll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry we give our people the resources and opportunities to make significant contributions to the world.
Location/Division-SpecificInformation:
Sacramento CA. Relocation assistance is NOT provided.
*Must be legally authorized to work in the United States withoutsponsorship.
*Must be able to pass a comprehensive background check which includes a drug screen.
A Day in the Life:
- Point person for the facilitation of Clinical Trial Testing.
- Manage all aspects of assigned trials under your purview. Communicate with regulatory affairs and translate information effectively. This includes all matters; technical facilitation of workflow testing sites and customer relations.
- Maintain up to date and accurate logs reflecting testing status.
- Provide metrics to the site customer or sponsor as requested.
- Resolve issues as they arise. Report critical issues to site leadership.
- Provide updates as requested.
- Develop SOPs supporting clinical trial testing as required.
- Maintain Study Binders as required.
- Perform Quality checks on all deliverables to customers. Partner with other employees to ensure second QC checks when required.
- Training other personnel as required.
Keys to Success:
Education
- Bachelors degree required.
Experience
- 1 year Customer Service and or Clinical Trial experience required.
- 1 year experience and/or training (equivalent combinations of education and relevant work experience may be considered).
Benefits:
We offer competitive remuneration annual incentive plan bonus healthcare and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative forward-thinking organization and outstanding career and development prospects. We offer an exciting company culture that stands for integrity intensity involvement and innovation!
Compensation and Benefits
The hourly pay range estimated for this position based in California is $23.04$34.56.This position may also be eligible to receive a variable annual bonus based on company team and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on which includes:
A choice of national medical and dental plans and a national vision plan including health incentive programs
Employee assistance and family support programs including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO) 10 paid holidays annually paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave) accident and life insurance and short- and long-term disability in accordance with company policy
Retirement and savings programs such as our competitive 401(k) U.S. retirement savings plan
Employees Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits please visit: Experience:
IC
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Electron microscopes reveal hidden wonders that are smaller than the human eye can see. They fire electrons and create images, magnifying micrometer and nanometer structures by up to ten million times, providing a spectacular level of detail, even allowing researchers to view single a ... View more
