Accommodation Assessment & Lettings Team Leader

We have a rich history of welcoming people from all over the world and are proud to be recognised as the UKs first Borough of Sanctuary for our work in championing the rights of refugees and migrants.

Introduction

Are you passionate about housing and helping clients with their homeless journey Do you have the skills and knowledge to make a difference in our temporary accommodation service You could be at the forefront of shaping strategies that make a difference to our clients in temporary accommodation.

Whats the role

Housing Services Directorate is looking to appoint an Accommodation Assessment & Lettings Team Leader to manage a team of six Accommodation Assessment & Lettings Officers responsible for offering suitable accommodation under S188 and S193 duties. Successful management of this service area will ensure we deliver a high quality customer-focused approach to our applicants eligible for homelessness assistance and continuous improvement and efficiency in the service addition you will ensure officers complete S208 enforce offer of suitable accommodation correctly undertake the discharge of duty and complete all other tasks relevant to their role.

Whats in it for you

Excellent training and development opportunities plus a range of benefits including:

• Generous holiday allowance
• Local Government Pension scheme
• Flexible working and family friendly policies
• Season ticket and bicycle loans
• A range of staff discounts including local subsidised gym memberships
• Supportive staff networks

What were looking for

You will have an eye for accuracy and can ensure quality and consistency of published digital content within the Councils content management system. You will be keen to get involved in content creation including directing messaging editorial and tone of voice. Liaising and supporting service-based content editors to ensure webpages are accurate kept up to date and serve our residents well will be what you excel at as well as having great people skills and experience of supporting and working alongside a diverse range of people.

Location

The job is primarily based in Laurence House Catford London SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis.

Special conditions

• We are seeking an experienced Team Leader with a good working knowledge of managing a team responsible for offering accommodation under S188 and S193 Part 6 & 7 of the Housing Act 1996 Homelessness Act 2002 and Localism Act 2011 and its application.
• You must have knowledge and understanding of the activities functions and processes involved in offering suitable accommodation under S188 and S193 as well as issuing discharge of duty decisions.
• The job is subject to an Basic DBS check

In return we will offer excellent development opportunities plus a range of benefits that includes a career average pension scheme flexible working and the opportunity to make a real difference to our local community.

The recruitment process is anonymous and we dont accept CVs.

Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed.

For an informal discussion about this job please contact Abdul Hamid Team Manager

Please click here to view the Job Description and Person Specification

Salary

per annum (P03)

N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale) which is subject to evidential proof.

Diversity

Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme further details are available at Council has a dedicated employment support service Lewisham Works which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works please emailand an advisor will be in touch with you.

The Council reserves the right to close adverts early if there is a large response.

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